Technology Program Manager

Jones Lang LaSalle Incorporated; Singapore; Remote; SGD 180,000 - 240,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Technical Program Manager to deliver CRE technology programs for our clients. You will lead complex programs with global real estate and technology teams, ensuring governance and on-time delivery.

The role requires extensive program management experience, PMP/CSM credentials preferred, and ability to work across time zones. Remote work from Singapore is supported; collaboration with IWMS/ServiceNow workflows is a plus.

Qualifications

• Bachelor’s degree from an accredited institution.
• 10+ years of program and project management experience.
• PMP certified preferred.
• Agile experience a plus (CSM certification desired).
• Experience managing technical implementation projects required.
• IWMS or other CRE technologies a plus, such as Archibus or ServiceNow.
• Experience in corporate real estate functions is highly desirable.
• Ability to thrive in a high-pace environment with global time zones.

Responsibilities

• Work with client’s Real Estate business and technology teams globally to develop and deploy CRE technology programs and projects.
• Engage stakeholders at all levels and ensure requirements documentation covers needs.
• Maintain governance, documentation, and budget tracking with risk management.
• Drive high quality team performance through effective leadership and resource management.
• Navigate onshore/offshore delivery models and manage stakeholder expectations.
• Facilitate frequent regional end-user meetings to improve adoption and UX.

Skills

Program management

Stakeholder engagement

Agile experience

PMP

Technical implementation

IWMS

Archibus

ServiceNow

Global collaboration

Communication skills

Education

Bachelor’s degree

Master’s degree

Tools

Archibus

ServiceNow

IWMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a Technical Program Manager (TPM) to deliver Corporate Real Estate (CRE) technology programs and projects for our clients to join our JLL Technologies Program and Project Management Team. As TPM, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects. Responsibilities include leading complex technology programs and projects, ensuring all related processes run smoothly, and managing project risks and issues proactively. The TPM is accountable for quality, on time, and in-budget delivery. The Program and Project Management team is a client-facing team that specializes in delivery of complex CRE technology projects to JLLT clients.

What this job involves

As a Technical Program Manager (TPM), you will be directly responsible for:

• Work with members of the client’s Real Estate business and technology teams globally to develop and deploy CRE technology related programs and projects.
• Effectively engage with stakeholders of all levels, and ensure that the requirements documentation is covering their needs.
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication (Project framework, comprehensive project plan, quality meeting minutes, status updates, risk management plan, budget tracking and management, scope management, steering meetings…).
• Drive high quality team performance through strong project leadership and effective resource management.
• Ability to navigate onshore/offshore technical delivery models.
• Proactively manage stakeholder expectations and program/project risks.
• Effectively communicate with and influence senior stakeholders.
• Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions.
• Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption.
• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption.
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making.

Qualifications

• A Bachelor’s degree from an accredited institution, Master’s degree preferred.
• 10+ Years of program and project management experience.
• PMP certified preferred.
• Agile experience a plus. (CSM certification desired)
• Experience managing technical implementation projects required.
• IWMS or other Corporate Real Estate technologies a plus, such as Archibus or ServiceNow.
• Experience with corporate real estate functions highly desirable.
• Ability to thrive in a high-pace environment.
• Ability to work across global time zones as required.
• Strong consultative skills.
• Organizational prowess.
• Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.
• Proactive and situational leadership skills in people and project management.
• Self-motivation and desire to always deliver with excellence.
• Be an organized, detail-oriented, reliable owner.
• Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers and vendors.
• Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.
• Ability to operate independently with general guidance.

Location

Remote – Singapore

What you can expect from us

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.