Technician (Tech Support- Investigation & Maintenace)

City Energy Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading energy company in Singapore is seeking a technician to handle gas incidents, customer service, and manage meter collections. The role requires technical expertise in mechanical or engineering fields, strong communication skills, and a class 3 driving license to assist in operations effectively. This position offers a unique opportunity to work in a team-oriented environment with a 4-day work week.

Qualifications

• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems is advantageous.
• Able to work independently and as a team player.
• Possess a driving license (class 3).

Responsibilities

• Attend to gas incidents and supply abnormalities.
• Perform site investigations and coordinate with authorities.
• Respond to customer service requests including installation and troubleshooting.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

Higher Nitec or Nitec in Mechanical or any Engineering discipline

Job description

Job Responsibilities:

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.

• Perform site investigations and rectification work, coordinating with relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.

• Respond to customer service requests including installing/ replacing/ troubleshooting gas appliances, servicing of gas stoves, conducting soundness tests on gas installations, etc.

• Handle customers’ enquiries/ feedback and manage service recoveries.

• Manage the collection, issuance and return of meter, prepare and process billing and submit monthly report.

• Prepare gas incident reports.

• Maintain the housekeeping of company vehicle.

work scheme: 4 daysper week

Requirements:

• Higher Nitec or Nitec in Mechanical or any Engineering discipline.

• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.

• Able to work independently and as a team player.

• Possess good interpersonal and communication skills, with experience in contract management and customer service.

• Possess a driving license (class 3).