Technician III, Quality Management Systems (QMS)

Alcon; Southwest; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technician III for Quality Management Systems to oversee document control and records management. This role involves managing electronic records, ensuring compliance with quality objectives, and collaborating with cross-functional teams to enhance operational efficiency. Ideal candidates will have a strong background in quality management and document control processes, with a focus on continuous improvement. Join a forward-thinking company where your contributions will directly impact quality standards and operational success.

Qualifications

• Experience in Document Control administration and managing electronic records.
• Strong understanding of Quality Management Systems and compliance requirements.

Responsibilities

• Administer document control processes and manage electronic records.
• Collaborate with teams to resolve operational quality issues and ensure compliance.

Skills

Document Control administration

Records Management

Quality Management Systems (QMS)

Change Control Management

Performance Monitoring

Cross-functional Collaboration

Tools

Veeva Document Control

BOX

Job description

Technician III, Quality Management Systems (QMS)

Alcon

Date: 11 hours ago

Contract type: Full time

The responsibilities for this role include:

1. Document Control administration for Veeva Document Control, including co-authoring documents, managing document distribution activities, and overseeing periodic reviews, approvals, and backup of the authorization matrix.
2. Managing BOX for electronic record archival activities and serving as the BOX administrator for the site.
3. Managing Records Management processes for archival and destruction of records on-site, both hard copy and soft copy.
4. Serving as a backup for change control management processes.
5. Reporting on periodic reviews of documents, coordinating quality training for Document Control processes, and preparing for Management Reviews, Document Control Community calls, including action record and change request execution.
6. Monitoring and analyzing key performance indicators, suggesting improvements, and escalating issues to supervisors or management as necessary.
7. Identifying opportunities for improvement and leading/supporting activities to enhance performance and efficiency.
8. Ensuring compliance with quality objectives set by management, Alcon standards, QMS, and safety requirements.
9. Performing Site’s WI/SOP/Gap and Impact Assessments.
10. Collaborating with cross-functional teams to resolve operational quality issues.
11. Performing any additional duties as assigned by the supervisor according to business needs.
12. Adhering to Alcon standards, particularly regarding quality, ethics, health, safety, environment (HSE), and information security (ISEC).

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