Technician

SIN CHEW ALARM PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading alarm service provider in Singapore seeks a skilled technician responsible for diagnosing, repairing, and maintaining equipment. Candidates should possess strong customer service skills, technical proficiency, and a Class 3 driving license. This role may require overtime duties and adherence to safety protocols. Join our team and contribute to ensuring high-quality service and equipment efficiency.

Qualifications

• Experience in diagnosing and troubleshooting equipment issues.
• Proficiency in repair and maintenance of various systems.
• Knowledge of installation and setup of technical equipment.
• Strong understanding of safety protocols and compliance.

Responsibilities

• Diagnose issues or problems with equipment, systems, or processes.
• Repair and maintain equipment or systems responsibly.
• Install new equipment or systems according to standards.
• Document work performed accurately.
• Adhere to safety protocols and guidelines.
• Provide excellent customer service when interacting with clients.
• Upgrade and retrofit existing systems as needed.
• Train and mentor junior technicians.
• Engage in continuous learning for skills improvement.
• Ensure quality control in all tasks.
• Perform standby duties and overtime as required.

Skills

Diagnostic skills

Customer service skills

Technical proficiency

Problem-solving skills

Job description

1 Diagnosis and Troubleshooting:

Technicians will be required to diagnose issues or problems with equipment, systems, or processes. This may involve using diagnostic tools, conducting tests, and analyzing data to identify the root cause of problems.

2 Repair and Maintenance:

Technicians are responsible for repairing and maintaining equipment or systems. This could involve replacing faulty components, conducting routine maintenance tasks, and ensuring that everything is in proper working order.

3 Installation and Setup:

Technicians may be tasked with installing new equipment or systems. This can involve assembling and configuring hardware, connecting wiring, and ensuring that installations meet safety and performance standards.

4 Documentation:

Keeping accurate records of work performed is essential. Technicians will be required to document their work, including repairs, maintenance, and equipment configurations. This documentation is important for tracking equipment history and compliance.

5 Safety Compliance:

Technicians must adhere to safety protocols and guidelines to ensure their own safety and the safety of others. They may need to wear personal protective equipment and follow safety procedures while working.

6 Customer Service:

Technicians will be required to interact with customers or clients. Good communication and customer service skills are important for explaining issues, providing updates, and addressing concerns.

7 Upgrading and Retrofitting:

Technicians will be required to carry out upgrading or retrofitting existing systems with newer technology or components to improve efficiency or performance.

8 Training and Mentorship:

Experienced technicians may be tasked with training and mentoring junior technicians or new hires, passing on their knowledge and skills.

9 Continuous Learning:

Many technical fields are constantly evolving, so technicians often need to engage in continuous learning to stay up-to-date with the latest technologies and industry trends.

10 Quality Control:

Ensuring the quality of work is often a critical aspect of a technician's job. This may involve conducting quality checks, and inspections, and adhering to quality control processes and standards.

11 Standby Duties:

The technician will be required to perform standby duties after business hours on rotation with other co-workers

12 Over Time Work:

Technicians will be required to carry out overtime work when the need arises.

13. Class 3 driving licence