Technical Workplace Lead

JLL; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

JLL is seeking a Technical Workplace Coordinator to support on-site operations at Singapore sites. You will help deliver facility management services, manage maintenance schedules, and drive contractor performance to meet SLAs. Strong English and teamwork are essential.

You will work with the Post Facility Manager to ensure safety, data accuracy, and proactive maintenance, aligning with JLL's standards and client expectations.

Qualifications

• Experience in facilities management operations and coordination.
• Strong written and spoken English for reporting and communication.
• Proven ability to manage vendors, schedule maintenance, and ensure compliance with safety standards.

Responsibilities

• Provide operations support to onsite delivery staff to enable facility management services.
• Manage vendor performance, inspect works, and ensure quality standards.
• Coordinate procurement of vendors and services as required to meet KPIs.
• Schedule and administer planned preventive maintenance and preventive work orders.
• Train and support operations staff to expand service capabilities and ensure data accuracy in systems.

Skills

Corrigo management

English proficiency

Vendor management

Tools

Corrigo PM/RM

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Workplace Coordinator, FCDO

Reporting Relationships

Direct Manager: Post Facility Manager

Responsible for: Individual contribution to support assigned Post sites

Role Summary

The Technical Coordinator role will assist the onsite staff with operational activities by providing customer related support and service to enable onsite delivery staff to effectively delivery facility management services. This role will manage comprehensive engineering and maintenance schedules and has responsibility for delivery of services in accordance with the Contract and agreed financial and performance measures and SLAs.

Responsibilities

The Technical Coordinator will be responsible for:

• Operations Support
  • Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works)
  • Assist in the procurement of vendors and services as required
  • Working with other members of the team to meet all key performance indicators as set out in the management contract
  • Managing all vendors effectively and to carry out technical and safety audits/maintenance and repairs for all equipment as scheduled
  • Implementing the Planned Preventive Management Program for the site
  • Working with Post FM and Helpdesk personnel to schedule equipment to be taken offline so that preventative maintenance can be performed
  • Conducting site training and support aimed at expanding the capabilities of the Operations staff
  • Administering the JLL 360 program for PPM onsite

• Health, Safety and Risk Management
  • Under direction of PFM, assist in conducting regular audits to ensure that safety procedures are being complied with
  • Assist in carrying out safety procedures when needed
  • Assist in the property risk management program
  • Participate in the disaster recovery / business continuity plans and emergency management as required
  • Follow established escalation procedures and incident reporting procedures
  • Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Core Competencies

The Technical Coordinator will demonstrate the following competencies:

• To have Corrigo management experience
• Strong in written and spoken English language.
• Assisting FMs to manage Corrigo PM/RM work orders and other data to ensure data accuracy in a timely manner
• Updating and correcting Work Orders in Corrigo as requested and approved by the PFM/RWL
• Able to cooperate and work well with others to meet targets
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviors and values of being a Safety, Expert, Proactive, Innovative, Team Player and valuing the Customer
• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Proven ability to manage multiple and complex operational matters daily
• undefined

Experience

• Worked in a dynamic environment with basic understanding of facilities management
• Good computer skills in Microsoft Suite programs
• Previous experience in Operational workplace administration and coordination

Location:

On-site –Singapore

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page