Technical Team Leader
- Working location: Tan Boon Liat Building (Near Havelock MRT)
- Working days & hours: Mon-Fri, 8.30am to 6pm (Willing to commit to rotational standby duties for activations outside working hours)
- Salary range: $3500 to $4200 + Car allowance $750 / Motor Allowance $400 / Company Van $150 (By reimbursement basis) + AWS + VB
Requirements
- Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience
- Hands-on experience in security systems such as Integrated Security
- Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
- Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
- Must be Technology savvy (hardware & software)
- Require G50 clearance (Cat2A) for access to military camps for work
Job scope
- Oversee the whole process of service cum maintenance workflow
- Front line contact with client representatives on all service/maintenance related issues
- Lead a team of service team members
- Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
- Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
- Manage day-to-day client interactions and expectations for optimal results
- Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
- Possess a knowledge base of each client's business, organization and objectives
- Be responsible for operationally managing multiple aspects of the team
- Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
- Perform a wide variety of technical and non-technical tasks
WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279