Technical Support Specialist (1-year contract)

National University of Singapore; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

An esteemed academic institution in Singapore seeks a Technical Support Specialist for a 1-year contract. The role involves providing technical support for wearable devices and mobile apps, monitoring data streams, and training project teams. Candidates should have a diploma in any scientific discipline, excellent interpersonal skills, and proficiency in Microsoft Office. This position is ideal for those interested in contributing to research on sleep and cognition, with potential on-the-job training in consumer wearables.

Qualifications

• Excellent interpersonal and relationship management skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Prior experience with consumer wearable devices is a plus.

Responsibilities

• Provide technical support for wearable devices and mobile apps.
• Monitor incoming data streams from wearables.
• Train project teams in monitoring wearable data.

Skills

Interpersonal skills

Technical support

Microsoft Office proficiency

Fluent in English

Education

Diploma in any scientific discipline

Job description

Job Title: Technical Support Specialist (1-year contract)
Posting Start Date: 14/01/2026

Job Description

The Centre for Sleep and Cognition studies the effects of sleep and sleep deprivation on cognition using electroencephalography (EEG) techniques, wearable devices and smartphones as well as questionnaires and computer-based behavioral tests. The Tech Support Specialist will join a dynamic and multidisciplinary team conducting translational research with important implications for health and wellness.

Responsibilities include:

• Provide technical support over phone for wearable devices and mobile apps used across different research projects
• Online monitoring of incoming data streams from wearables
• Inform different project teams of data compliance or quality issues
• Train and assist different project teams in online monitoring of wearable data streams
• Maintain inventory log of wearable devices
• Prepare research accounts for wearable devices
• Assist in procurement of wearable devices

Qualifications

• Diploma in any scientific discipline
• Excellent interpersonal and relationship management skills, comfortable interacting with participants (adolescents, young adults, older adults).
• Able to converse fluently in English.
• Proficient in Microsoft Office (e.g., Excel, Word, PowerPoint.)
• Able to work as part of a team, multi-task and pay attention to detail.
• Prior experience/interest in consumer wearable devices is a plus, but on-the-job training will be provided.

More Information

Location: Kent Ridge Campus

Organization: Yong Loo Lin School of Medicine

Department: Medicine

Employee Referral Eligible:

Job requisition ID: 31431