Technical Support Specialist

TECHNOPALS CONSULTANTS PTE. LTD.; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a Technical Support Specialist to ensure the smooth operation of their CLS (ACBS) environments. This role demands a strong technical understanding of ACBS infrastructure and the ability to support integration and migration projects in a dynamic financial systems environment. You will work closely with various teams, troubleshooting batch processes, data interfaces, and connectivity components while ensuring high availability and performance. If you thrive in fast-paced settings and have a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• 2-5 years of experience in supporting ACBS environments.
• Strong understanding of ACBS architecture and system integration.

Responsibilities

• Provide technical support and maintenance for CLS (ACBS) environments.
• Collaborate with teams to resolve technical issues related to ACBS.

Skills

Technical Support

ACBS Support

Scripting (PowerShell, Shell)

SQL

Integration and Migration

Problem Solving

Tools

ACBS

REST

SOAP

MQ

AWS

Azure

Job description

Position Summary:

We are seeking a skilled Technical Support Specialist with hands-on experience in supporting CLS (ACBS) environments. The ideal candidate will possess a strong technical understanding of ACBS infrastructure, and be capable of supporting integration and migration projects within a complex financial systems environment.

Key Responsibilities:

• Provide technical support and maintenance for CLS (ACBS) environments, ensuring high availability and performance.
• Collaborate with development, QA, and infrastructure teams to resolve technical issues related to ACBS.
• Support and troubleshoot ACBS-related batch processes, data interfaces, and connectivity components.
• Work closely with project managers and architects to provide technical input on integration and migration strategies.
• Assist in the planning and execution of data migrations, system integrations, and environment upgrades.
• Monitor system logs and performance metrics to proactively identify and resolve potential issues.
• Document technical procedures, issue resolutions, and configuration settings.

Required Skills & Experience:

• 2–5 years of experience supporting ACBS (Advanced Commercial Banking System) environments, especially CLS configurations.
• Strong understanding of ACBS architecture, batch jobs, workflows, and system integration points.
• Experience in integration and migration projects, preferably within banking or financial services.
• Proficiency in scripting (e.g., PowerShell, Shell), SQL, and basic middleware configurations.
• Familiarity with interface technologies like REST, SOAP, MQ, or file-based integrations.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Knowledge of ACBS-related modules such as loan servicing, collateral management, or credit facilities.
• Experience working in environments with Agile or DevOps methodologies.
• Exposure to cloud infrastructure (AWS, Azure) is a plus.