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A leading semiconductor supplier is seeking a candidate for a technical support role. The position involves providing sales and technical assistance to customers, conducting product maintenance, and troubleshooting issues. Candidates with a Diploma or Degree in Mechanical Engineering and JLPT N2 proficiency are encouraged to apply, as training will be provided.
Summary
Industry : Semiconductor Supplier
5 days work, office hours
Location: Central
MNC with good career growth
Training provided
Job Description & Responsibility:
Provide comprehensive sales and technical support to customers to ensure optimal performance and proper usage of company products.
Conduct regular maintenance and monitor the performance of products.
Assist customers with product setup, including drawing simulations.
Support customers during product operation and usage.
Perform troubleshooting and resolve technical issues effectively.
Offer professional advice and technical information as requested by customers or deemed necessary by the Service Engineer.
Reporting on product performance, defects, yields, and other technical issues.
Collecting and sharing customer feedback, including requirements, opinions, and concerns about the products or their performance.
Providing information requested by customers related to company products.
Requirement:
JLPT N2 level required for communication with Head Office and report translation.
Min Diploma or Degree in Mechanical Engineering or related field.
Experience in the semiconductor industry is a plus.
Entry levels are welcomed, as training will be provided.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)