Technical Support Engineer | Training Provided | PLC Programing

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Application/Technical Support Engineer to enhance customer experience through technical sales support. This role involves managing product distributions, providing solutions tailored to customer needs, and conducting training sessions. The ideal candidate will have a degree in a relevant engineering field and experience in PLC programming and automation. Join a dynamic team that values innovation and customer satisfaction while enjoying competitive compensation and performance-based bonuses.

Benefits

Transport Allowance

Performance Bonus

Qualifications

• Degree in relevant fields such as Electronics or Electrical Engineering.
• 1-2 years of relevant experience in technical support.

Responsibilities

• Provide pre-sale and post-sale application support to customers.
• Conduct product training and demonstrations for clients.
• Manage products and respond to customer queries effectively.

Skills

PLC programming

Control and Automation

Touch Panels

Education

Degree in Electronics

Degree in Electrical Engineering

Degree in Industrial Engineering

Degree in Mechatronics

Job description

Application/ Technical Support Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours: 9am - 6pm

Salary: SGD 2,900 - 4,000 (excluding transport allowance, bonus/commission)

Allowance Transport: SGD 500 min (applicable if you have own car), otherwise reimbursement
Bonus: 1 – 2 months depending on performance

Interested applicants can send your resume to WA: [phone] (Mr Samuel). Our consultant will match you with our clients. No charges will be incurred by candidates for any services rendered.

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer involves supporting technical sales and providing technical support for automation products we distribute, including their applications for customers in Singapore, Malaysia, and Indonesia.

Job Responsibilities:

• Manage products we distribute
• Provide pre-sale and post-sale application and sales support by analyzing and recommending solutions to meet customer needs
• Prepare and present application/solution proposals based on customer requirements
• Respond to customer queries and issues via telephone or email, providing technical and application support
• Conduct product training and demonstrations for customers
• Collaborate with the sales team to maintain existing customer relationships
• Demonstrate product usefulness to potential customers, highlighting advantages over competitors
• Build relationships with our product's principal and relay customer feedback for product/service improvements
• Add value to customer needs and strengthen relationships

Job Requirements:

• Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• Training on products will be provided
• Knowledge of PLC, Control/Automation, IoT is an advantage
• 1 – 2 years of relevant experience

Skills:

• PLC programming, touch panels, control and automation

Company: The Supreme HR Advisory Pte Ltd, EA No: 14C7279

Representative: Samuel Siaw, Reg No: R24124745