Technical Support Engineer (技术支持）

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company based in Singapore is seeking a candidate to assist the sales team, provide technical support, and conduct product training. The ideal applicant should have a Diploma/Degree in Information Technology or similar fields and experience with CCTV, Door Access, and Solar products is advantageous. This role offers an attractive salary and a 5-day work week.

Benefits

Attractive salary package

Allowance

Qualifications

• Must have a Diploma/Degree in relevant fields.
• Working experience in CCTV, Door Access and Solar products is advantageous.
• Team player, fast learner, and independent worker.

Responsibilities

• Assist the sales team on pre-sales inquiries.
• Provide technical support to customers.
• Perform product testing to understand products.
• Conduct trainings for internal staff and customers.
• Carry out after-sales support duties including troubleshooting.

Skills

Team player

Fast learner

Ability to work independently

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Tools

CCTV

Door Access

Solar products

Job description

Responsibilities

• Assist the sales team on any pre-sales inquiries
• Provide professional technical support to our customers
• Perform product testings to better understand our products
• Provide trainings to both our internal staffs and our customers
• Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)
• Work location: Bukit Batok
• Attractive salary package + Allowance
• Position availability: Immediately

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]