TECHNICAL SUPPORT ENGINEER

Logicode Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the tech industry, Logicode Pte Ltd, is looking for a Technical Support Engineer. The role involves providing on-site and remote support, handling installations, and conducting client training sessions. The ideal candidate will possess a diploma in relevant fields, have solid communication skills, and be customer-oriented.

Qualifications

• Min 2 years of relevant experience in technical support.
• Customer service oriented with good communication skills.
• Diploma in Electrical/Electronic Engineering or IT related.

Responsibilities

• Handle technical support cases through various channels.
• Carry out installation, troubleshooting, and maintenance on-site.
• Conduct training or demonstrations for clients.

Skills

Good presentation skills

Written communication skills

Customer service orientation

Positive attitude

Education

Diploma in Electrical/Electronic Engineering

IT related qualification

Job description

Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

• Good presentation and written communication skills

• Customer service oriented, positive attitude

Applicants who are interested in this role are invited to apply with their comprehensive resume with full details via "Apply Now" button.

Logicode Pte Ltd

8 Ubi Road 2

#05-23 Zervex Singapore 408538

www.logicode.com.sg