Technical Support Engineer

RN Care Pte. Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading company in technical solutions seeks a skilled individual to provide on-site and remote assistance to customers. Your role will include installation, maintenance, and customer training, requiring technical expertise in electrical/electronic engineering or IT. Ideal candidates will have strong communication skills and a proactive attitude, contributing effectively to client engagements.

Qualifications

• At least 2 years of relevant work experience.
• Strong communication and presentation skills.
• Service-minded with a proactive approach.

Responsibilities

• Provide technical assistance via on-site visits, phone calls, and emails.
• Perform installation, maintenance, and fault diagnosis.
• Deliver training sessions and product demonstrations.

Skills

Communication skills

Presentation skills

Customer engagement

Education

Diploma in Electrical/Electronic Engineering

Diploma in Information Technology

Job description

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.

• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.

• Collaborate with vendors to escalate and resolve complex technical issues.

• Deliver training sessions and product demonstrations to end users or clients.

• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.

• At least 2 years of relevant work experience.

• Strong communication and presentation skills, both written and verbal.

• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online to [e-mail]

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900