Technical Support Engineer

E-CRUIT TEAM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une entreprise dynamique à Singapour recherche un spécialiste de la formation en ingénierie pour répondre aux questions des clients, créer des documents de formation et collaborer sur de nouveaux produits. Ce poste exige un diplôme en ingénierie et offre une rémunération compétitive allant jusqu'à 4200 SGD par mois.

Qualifications

• Diplôme en ingénierie requis.
• Une connaissance en HMI Programming/PLC est un avantage.

Responsibilities

• Répondre aux questions des clients sur les produits et leur utilisation.
• Créer et mettre à jour des documents de formation et manuels.
• Collaborer avec la maison mère pour de nouveaux produits.

Skills

Knowledge in HMI Programming/PLC

Education

Degree in Engineering or related fields

Job description

• Respond to phone and email questions from sales reps and customers about products and their uses
• Troubleshoot customer problems remotely and conduct product application testing
• Create and update training materials and product manuals
• Develop and update product training sessions, materials and product manuals
• Share product updates and helpful info through the company intranet or newsletters
• Collaborate with the parent company on new products and marketing materials
• Travel to customer sites or offices for training events
• Assist sales reps with customer presentations and quotations whenever required
• Any other adhoc duties as assigned

Requirements:

• Degree in Engineering or related fields
• Training provided
• Knowledge in HMI Programming/PLC is an advantage
• Working Location: Bendemeer
• Working Hours: Monday - Friday (8.15am-5.30pm)
• Salary: Up to $4200

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603