Technical Support Engineer

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading ship management company is seeking a Technical Support professional to provide support, troubleshoot IT issues, and maintain systems. Candidates should possess a degree in IT or related fields with experience in technical support environments. This role involves enhancing IT user practices and ensuring smooth operations of IT infrastructure.

Qualifications

• Degree or Diploma in IT, System Engineering, or related field.
• Basic knowledge of Windows OS.
• Previous experience in Helpdesk or Desktop Support roles.

Responsibilities

• Provide technical support to users via phone, email, and in-person.
• Install, configure, and maintain computer systems and networks.
• Monitor IT infrastructure and provide training on tools.

Skills

Technical Support

Troubleshooting

IT Best Practices

Education

Degree or Diploma in IT, Computer Science

Tools

Office 365

Windows OS

Job description

COMPANY OVERVIEW

Our client is an industry leading ship management company from Japan.

JOB RESPONSIBILITIES

• Provide technical support to end-users via phone, email, and in-person.

• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications (Office 365).
• Monitor and maintain IT infrastructure, including networks and related systems.
• Provide training and guidance to users on IT best practices and tools.

JOB REQUIREMENTS

Education: Degree or Diploma with major in IT, system engineer, computer science, or related field.

Experience:

• Basic knowledge about Windows OS.

• Previous experience in relevent positions such as Helpdesk, Desktop Support, technical support role etc.

Apply online for more information about this opportunity.

JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
EA Personnel: R1985155
Rui Watanabe

#LI-JACSG