TECHNICAL SUPPORT ENGINEER

Borr Drilling; Singapore; On-site; SGD 30,000 - 55,000; Full time

Job summary

A leading company in the drilling sector is seeking a Technical Support Specialist in Singapore. The role involves handling support cases, carrying out installations, and providing training to clients. Candidates should have a diploma in Electrical/Electronic Engineering, with a solid foundation in customer service and technical communication skills, and are encouraged to apply.

Qualifications

• Minimum 2 years relevant experience in a similar role.
• Customer service oriented with a positive attitude.
• Good presentation and written communication skills.

Responsibilities

• Handle technical support cases on-site or via phone and email.
• Conduct installation, commissioning, troubleshooting, and maintenance.
• Train clients on product usage and handle internal product repairs.

Skills

Technical Support

Troubleshooting

Presentation Skills

Communication Skills

Customer Service

Education

Diploma in Electrical/Electronic Engineering or IT related

Job description

Responsibilities:

1) Handling technical support cases on-site or through phone, Whatsapp and email

2) Responsible for carrying out on-site installation and commissioning,troubleshooting, repair and maintenance.

3) Escalation and liaising with Vendors on reported technical related cases.

4) Conduct training or demonstrations to clients or users.

5) Internal product repair and training

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

• Good presentation and written communication skills

• Customer service oriented, positive attitude

• Malaysians Welcome