Technical Support Engineer

WGT EHR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading solutions integrator for AIDC in South East Asia is seeking a technical support specialist. This role involves providing technical assistance, training clients, and performing on-site installations without overseas travel. The ideal candidate will have a diploma in a relevant field and strong communication skills.

Benefits

Commissions provided

No overseas traveling required

Qualifications

• 2 years of relevant experience required.
• Diploma in related field is mandatory.
• Positive attitude and customer service-oriented approach.

Responsibilities

• Handle technical support cases via multiple channels.
• Responsible for on-site installation, troubleshooting, and maintenance.
• Conduct client training sessions and product demonstrations.

Skills

Customer service orientation

Good presentation

Written communication skills

Education

Diploma in Electrical/Electronic Engineering or IT related

Job description

• One of the leading solutions integrator of AIDC within South East Asia
• Commission provided
• No overseas traveling required

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance
• Escalation and liaising with Vendors on reported technical related cases
• Conduct training or demonstrations to clients or users
• Internal product repair and training

Requirements:

• Diploma in Electrical/Electronic Engineering or IT related
• Minimum 2 years of relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim