Technical Support ($3.8K, Dip, Deg Chemical, Exp ISO 17025, Polymer, QMS)

People Profilers; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore seeks a Technical Support professional to provide analytical and technical support within the polymers industry. Candidates should have a diploma or degree in a relevant field and at least 3 years of experience. Key responsibilities include supporting commercial teams, conducting failure analysis, and maintaining quality standards in line with ISO 17025. The role offers a competitive salary up to $3,800 and additional benefits.

Benefits

Yearly increment

13 months AWS

Bonus payout

Permanent staff benefits

Qualifications

• At least 3 years’ relevant working experience.
• Strong knowledge of polymers and plastics.
• Hands-on experience with analytical instruments is highly desirable.

Responsibilities

• Provide comprehensive technical support through data analysis and troubleshooting.
• Perform failure analysis and benchmark testing to identify physical defects.
• Support production-related tasks and maintain laboratory equipment.

Skills

Analytical skills

Problem-solving

Knowledge of polymers

Familiarity with ISO standards

Education

Diploma or Bachelor's degree in Polymer Science, Chemistry, or Chemical Engineering

Tools

FT-IR

SEM

DSC

TGA

Job description

Technical Support ($3.8K, Dip, Deg Chemical, Exp ISO 17025, Polymer, QMS)

Company : Japanese MNC established in 1931 in polymer, plastics and injection molding manufacturing, petrochemical industry.

Working Hour / Location : 8.30am to 5.15pm (Mon - Fri) / Jurong Island (transport pickup to and fro at Jurong East & Outram Park, MRT station)

Remunerations : Up to $3,800 basic + $350 island and transport reimburse, monthly fixed allowance

• yearly increment
• 13 mths Aws
• 2 times Bonus payout
• permanent staff benefit

Responsibilities

Exposure to global projects and advanced analytical techniques.

Opportunity to work with cross-functional teams in R&D, production, and commercial operations.

Involves providing hands-on support for internal commercial teams, production, and R&D, while ensuring the highest quality standards in line with ISO 17025.

To provide comprehensive technical support to the commercial team through technical data analysis, competitor grade comparison, and troubleshooting for both pre-sales and after-sales activities, while collaborating with global teams to standardize testing methods, conduct evaluations, and perform benchmarking tests as required.

Perform failure analysis, benchmark testing, and both destructive and non-destructive testing to identify physical defects in materials or products.

Support production and logistics teams in production-related tasks and incoming/in-process quality operations.

Assist R&D Team with benchmark testing and development of new analytical methods based on customer requirements.

Execute standard laboratory procedures, maintain proper documentation, and ensure accurate recording of experimental data.

Set up, maintain, and troubleshoot laboratory equipment, prepare standard operating procedures (SOPs), and coordinate with vendors for technical issues.

Manage laboratory inventory, including consumables and spare parts.

Participate as an ISO 17025 committee member to maintain the Quality Management System (QMS) and ensure tests are conducted according to ISO standards.

Requirements

Diploma or Bachelor’s degree in Polymer Science, Chemistry, Chemical Engineering or any related discipline.

At least 3 years’ relevant working experience and strong knowledge of polymers and plastics.

No experience are welcome to apply (for Assistant Engineer’s position)

Familiarity with injection molding technology and analytical techniques.

Hands-on experience with FT-IR, SEM, DSC, TGA, or other analytical instruments is highly desirable.

Strong problem-solving skills for pre- and post-sales technical support.

Knowledge or experience in Quality Management Systems (QMS) such as ISO 14001, ISO 9001, ISO 50001 (ISO 14K, 9K, 50K) is an advantage.

Knowledge of Python is an advantage.

Proficient in MS, especially Excel and PowerPoint; ability to prepare technical charts, reports, and presentations will be an advantage.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to ***********@peopleprofilers.com

We regret that only shortlisted candidates will be notified.