Technical Support

PAC - Petroleum Analyzer; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in petroleum analysis is seeking a Technical Analyst with extensive experience in analytical instruments and a strong background in chemistry or chemical engineering. The role involves providing technical support, managing laboratory operations, and collaborating with various departments to enhance product offerings and customer service.

Qualifications

• Minimum of 7-8 years of analytical instrument experience, preferably in a laboratory setting.
• At least 3-5 years of hands-on experience with Gas Chromatography instruments.
• Solid presentation and project management skills required.

Responsibilities

• Translate product knowledge into use recommendations to improve performance.
• Assist in engineering specifications and design in support of customer needs.
• Manage lab operations and conduct technical testing based on requests.

Skills

Analytical skills

Presentation skills

Project management

Analytical instrument experience

Education

Bachelor’s Degree in Chemistry / Chemical Engineering

Tools

Gas Chromatography Lab Instruments

Microsoft Office

Job description

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.

Job Description

Req#: TECHN013925

ESSENTIAL TASKS & DUTIES:

• Translates product, customer and application knowledge into product selection and/or use recommendations that improve product performance and provide increased value to the customer.
• Provides technical expertise and product applications training to the customer and internal departments.
• Creates product application presentations and documentation. Provide product demonstrations, arranging seminars and visits with Sales and Product managers, and other support personnel for resolving problematic situations with customers.
• Assists Sustaining Engineering in the analysis of product failures, the generation of the related failure reports and communication of failure analysis and recommendations to the customer.
• Assists in engineering specification and design in support of customer needs and customized projects.
• Participates in overall product strategy and identification of customer requirements for current, new and emerging products.
• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, supply chain, and operations to develop and provide product definitions that are responsive to customer needs and market opportunities.
• Develops and maintains a prioritized list of customer requirements.
• Participates in key sales situations for the product. Support Sales in technical agreement.
• Maintains communications and contacts to collect and analyze operational and technical information for the product line.
• Will be attending tradeshows and assisting in assembling/dismantling exhibits.

ADDITIONAL RESPONSIBILITIES & DUTIES:

• In charge of lab management and lab equipments. Sample/technical testing based on customer’s request.
• Follow all company safety policies and procedures and organizes work areas for efficiency and safety.
• Provides status reports to management as required.
• Respond to change productively and handle other duties as required.

QUALIFICATIONS:

• Bachelor’s Degree in Chemistry / Chemical Engineering, 7-8 years related analytical instrument experience (preferably experience with AC Analytical Controls instruments) in laboratory from Refinery, Petrochemical or Chemical Industry.
• A minimum of 3-5 years prior hands-on/operating experience with Gas Chromatography Lab Instruments. Demonstrated ability to assist and teach customers in technical areas.
• Solid presentation skills including the ability to explain complex technologies and product features.
• Ability to calculate pressure differentials.
• Prefer technical writing ability with emphasis on consultative selling approach.
• Prefer understanding of various standards (ATSM, EN, API, CSA, ANSI, etc.)
• Good understanding of Organic Chemistry and computer knowledge required for position.
• Ability to successfully interact with customers
• Excellent project management, analytical, and organizational skills
• Proficiency in the use of all Microsoft Office products.
• Good oral, written, verbal, interpersonal, and presentation communications skills in the English language.

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https://www.paclp.com/about-pac/careers/view

Lab and process analytical instruments for petroleum analysis: physical properties, gas chromatography, and elemental analysis. PAC analyzers are compliant with ASTM, EN, DIN, IP, ISO, JIS, & DEF STAN methods.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.