Technical Supervisor (Cleaning | Robotic | Engineering) - Up to $4,500 + Bonus

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the cleaning robotic industry is seeking a Technical Supervisor to lead their service department. This role involves managing personnel, ensuring quality service delivery, and implementing process enhancements. The ideal candidate will have strong leadership and customer service skills, along with relevant educational qualifications. This permanent position offers a competitive salary and a performance bonus.

Qualifications

• 2 years of experience in service management or a related role.
• Demonstrated success in customer service and budget management.

Responsibilities

• Lead and manage the service department, including staffing and training.
• Monitor and evaluate the service team’s performance.
• Identify opportunities for service improvement.

Skills

Communication

Leadership

Interpersonal Skills

Education

Higher Nitec or Diploma in Mechanical, Electrical and Electronic

Job description

• Position: Technical Supervisor

• Location: Kaki Bukit

• Working hours: Monday to Friday (8.30am - 6pm)

• Salary (commensurate with experience): Up to $4,500 + Performance/Variable Bonus

• Duration: Permanent

• Industry: Cleaning robotic

Main Responsibilities:

• Lead and manage the service department, including staffing, training and performance management of service personnel

• Monitor and evaluate the service team’s performance, providing regular feedback, coaching and recognition to drive individual and team excellence

• Ensure timely and accurate completion of service requests, work orders and documentation, maintaining high attention to detail and quality

• Proactively identify opportunities for service improvement, recommending and implementing process enhancements, tools or technologies

Requirements:

• A Higher Nitec or Diploma in Mechanical, Electrical and Electronic related field

• 2 years of experience in service management or a related role is required

• Demonstrated success in customer service, handling complaints, budget management

• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers and internal stakeholders

• Excellent leadership and people management skills

Email to: [e-mail] for more information.

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Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.