Technical Specialist

ADEMCO (FAR EAST) PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading company in security solutions is looking for a technician to perform service and maintenance on security systems at clients’ premises. The ideal candidate should have a Nitec in Electrical/Electronic Engineering and practical experience with security systems. Responsibilities include managing client interactions, ensuring compliance with safety regulations, and supporting service delivery.

Qualifications

• Min 2 years working experience.
• Knowledge in security systems such as Integrated Security Management Systems, CCTV.

Responsibilities

• Execute service and maintenance workflows for MINDEF clients.
• Liaise with clients on service and maintenance issues.
• Assist supervisor in team management for service deliveries.

Skills

Interpersonal skills

Problem solving

Hands-on experience with security systems

Knowledge in IT/Network/Server

Education

Nitec in Electrical/Electronic Engineering

Job description

Job Summary:

Successful candidate will carry out service and maintenance works for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems.

Responsibilities:

• Execution of service and maintenance workflow of MINDEF clients.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.
• Work site requires Cat2A clearance.

Please indicate in your profile your expected salary as you apply. Thank you.