Technical Solution Engineer

Univers; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Univers develops digital twin and energy infrastructure technologies, working with solar, wind, and storage to modernize grids. This role focuses on coordinating customer needs with product development, while building cloud-based data models and digital twins to support end-to-end project delivery.

You will liaise with internal teams and external partners, translating technical requirements into actionable configurations and documents.

Qualifications

• Experience with control and monitoring systems (SCADA/PLC/RTU/EMS).
• Experience implementing or supporting IT, IoT, or SaaS systems.
• Basic IT and networking knowledge (TCP/IP, APIs, data integration).
• Ability to define, document, and communicate technical and business requirements.
• Strong written and spoken English for technical documents and emails.

Responsibilities

• Serve as the technical interface between customers/partners and the in-house product team.
• Capture and document customer requirements for product managers and engineers.
• Build and configure cloud-based data models and digital twins from completion documents.
• Ingest sensor data and configure visualization, monitoring, and control interfaces.

Skills

SCADA/EMS experience

IT/IoT systems experience

TCP/IP & APIs

Technical documentation

English proficiency

Tools

AWS IoT

Azure IoT

Bentley iTwin

Siemens NX

Unity

Python/JavaScript scripting

Job description

ABOUT UNIVERS

Univers combines global operating scale, deep industrial intelligence, and recognition from the institutions shaping energy, technology, and sustainability. The platforms built for the last decade were designed to monitor.

Univers was built to act — not just report.

Univers operates at global scale:

• 1,070 GW+ Energy assets under AI management
• 450M+ Connected sensors and devices
• 800+ Enterprise customers
• Leader Gartner Magic Quadrant Leader

ROLE OVERVIEW / THE OPPORTUNITY

Our company integrates renewable energy sources such as solar power, wind power, and battery storage with existing power grids to build next-generation power infrastructure. The advanced digital solutions we provide sit at the core of this transformation and drive the realization of a decarbonized society.

In this position, you will work closely with customers and partners to organize their technical needs, communicate them accurately to our in-house product development teams, and at the same time use in-house tools and existing platforms to build and configure digital twins (data models of the system) on the cloud. You will drive projects end-to-end, from pre-sales through delivery, in coordination with the relevant teams.

This role is not one in which you handle all technical areas on your own. You will coordinate customer requirements and drive system implementation while working with internal Product, Engineering, QA, and project teams, as well as external partners.

This is a rewarding position for those who are neither "just in sales" nor "purely engineers," but who want to be involved in the growth of the product itself, who are willing to dive into technical documents and specifications on their own, and who want to deliver tangible results in a socially meaningful field.

RESPONSIBILITIES / WHAT YOU WILL DO

Solution Design & Pre-sales

• Serve as the key technical interface connecting customers and partners with the in-house product development team.
• Understand customer requests and technical specifications, organize and document them, and provide input to product managers and engineers.
• Identify use cases and issues through interviews and market research, and reflect them in proposals and improvements.
• Deeply understand the features and value of our software products, and communicate them effectively through materials and demos.

Digital Twin Construction & System Implementation

• Based on completion documents, design drawings, and signal lists received from customers for power plants and similar facilities, use in-house tools to build and configure cloud-based data models and digital twins.
• Ingest data sent from on-site sensors, EMS, and meters into the cloud, and configure visualization, monitoring, and control interfaces.
• Set up API integrations with aggregator systems to send control commands to local EMS via the cloud.
• Design reviews, test planning, on-site technical support, and preparation of customer-facing materials.

Project Execution & Internal/External Coordination

• Manage multiple projects in parallel; lead requirements clarification, follow-up, and schedule management.
• Coordinate domestic and overseas resources (development partners and vendors).
• Build and strengthen collaboration with domestic partner companies to enable seamless implementation and operation.
• Work closely with internal stakeholders including Product, Engineering, Legal, and Business Operations.
• Review contracts and commercial documents (primarily in Japanese; some English documents included) in collaboration with the Legal team.
• Work with overseas Product and Business divisions to support project estimates and scheme design.
• Prepare documents for and manage the progress of internal approval (ringi) processes.

REQUIREMENTS / WHAT WE ARE LOOKING FOR

• Experience in one of the following technical areas (you do not need to meet all of them):
  • Design, configuration, testing, or implementation experience with control and monitoring systems such as SCADA, PLC, RTU, or EMS.
  • Experience implementing or providing technical support for IT, IoT, or SaaS systems.
  • System integration experience using TCP/IP, APIs, data integration, etc.
• The following are commonly emphasized (basic IT knowledge is required):
  • Basic IT and networking knowledge (fundamental understanding of TCP/IP, communication protocols, APIs/data integration, business systems, etc.) required
  • Ability to accurately define, document, and communicate technical and business requirements.
  • Timely, structured, and clear communication skills, both internally and externally.
  • Willingness and adaptability to learn new fields, particularly energy and IT.
  • English: reading and writing proficiency sufficient to handle technical documents and emails (conversational English can be acquired after joining).
  • Awareness of handling critical infrastructure such as power plants, batteries, and EMS; ability to work carefully and accurately with thorough verification, change management, and record-keeping.
  • Ability to create both business and technical materials using Word, Excel, PowerPoint, etc.
  • Strong sense of responsibility, ability to work autonomously while collaborating with others.

PREFERRED QUALIFICATIONS

• Understanding of data models for renewable energy plants (PV, wind, BESS, etc.) and knowledge of Grid/SCADA.
• Implementation experience on cloud platforms (AWS IoT, Azure IoT, Google Cloud IoT, etc.).
• Experience using digital twin / 3D visualization tools (Bentley iTwin, Siemens NX, Unity, etc.).
• Data processing and scripting in Python or JavaScript.
• Experience in SaaS system implementation, delivery, and support.
• Experience writing specifications for control software and hardware.
• Practical experience in IT system development or requirements definition.
• Analytical and consulting skills grounded in industry standards.
• Business-level reading, writing, and conversational ability in both Japanese and English.
• PMP® or equivalent project management certification.
• Chief Electrical Engineer (Denki Shunin Gijutsusha) qualification.