Technical Service / Support Consultant #76242

ANRADUS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company is looking for a Technical Service / Support Consultant to provide consultation and support for their products. Candidates should have a strong technical background, including a Bachelor’s degree and experience in software development. The role involves working closely with clients to customize solutions while collaborating with internal teams. This permanent full-time position is based in Bedok, Singapore, and offers a competitive salary package.

Qualifications

• 1-2 years of experience in software application development, implementation, and support.
• Familiar with programming languages like Java, HTML, JavaScript, and SQL.
• Knowledge of APIs, web services, and operating systems (Unix, Windows).

Responsibilities

• Provide consultation and coaching to customers about product features.
• Handle project implementation, customizing solutions to client needs.
• Respond to and resolve client issues efficiently.

Skills

Problem-solving

Client management

Communication

Teamwork

Education

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Software Engineering

Bachelor’s Degree in IT or related field

Tools

Java

HTML

JavaScript

SQL

.NET/C#

Job description

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781