Technical Service Specialist

ABB Schweiz AG; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ABB is seeking a Technical Service Specialist to provide exceptional technical support within the Electrical Services division. Responsibilities include problem-solving, technical consulting, and enhancing customer service growth. Ideal candidates will have a diploma in Electrical Engineering and at least 3 years of relevant experience.

Qualifications

• Minimum 3 years of technical experience in the Electrical industry.
• Experience in stakeholder/project management.
• Proven problem-solving skills within technical support.

Responsibilities

• Provide technical support and solve problems in expertise area.
• Determine effective Service applications and develop new offerings.
• Identify new sales opportunities and communicate with sales teams.

Skills

Technical Support

Problem Solving

Stakeholder Management

Education

Diploma in Electrical Engineering

Job description

Technical Service Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This is a position with grade

15

This position reports to

Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.The work model for the role is: Onsite #LI-OnsiteThis role is contributing to the Electrification Services Business Division in Singapore.You will be mainly accountable for:• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.• Providing technical consulting on Service solutions to management and customers.• Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

Qualifications for the role

• Diploma in Electrical Engineering or related discipline
• At least 3 years of technical experience in the Electrical industry
• Stakeholder/Project management experience

More about us

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryPlanned site maintenance coming soonBetween May 29 and June 22, parts of our ABB careers website will be temporarily unavailable due to system updates. During this time, job vacancies, job alerts, applications, and status updates will be unavailable.In the meantime, check out our current job opportunities below and apply before May 29!