Technical Service Specialist

ABB Schweiz AG; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

ABB is looking for a Technical Support Engineer to provide expert solutions and enhance customer satisfaction. You will work onsite, solving technical problems, identifying new business opportunities, and ensuring effective service delivery to meet customer needs. Join us to make a real impact in the electrical industry.

Qualifications

• At least 3 years of technical experience in the electrical industry.
• Stakeholder and project management experience required.

Responsibilities

• Providing technical support and solving problems in the electrical service area.
• Identifying new sales opportunities and communicating with customers.
• Determining effective service applications to develop new offerings.

Skills

Technical support

Problem solving

Sales communication

Education

Diploma in Electrical Engineering

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This position reports to:

Service Team Leader

Your Role and Responsibilities

In this role, you'll help run what runs the world by taking meaningful work that drives real impact.

The work model for the role is: Onsite #LI-Onsite

• Providing technical support and solving problems in your expertise area via remote or on-site service in any Service category.
• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
• Providing technical consulting on Service solutions to management and customers.
• Identifying new sales opportunities, proactively communicating with both the customer and ABB sales teams to ensure customer needs are understood and business opportunities are utilized for service growth.

Qualifications for the Role

• Diploma in Electrical Engineering or related discipline
• At least 3 years of technical experience in the electrical industry
• Stakeholder and project management experience

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld