Technical Service Engineer - Dynamics 365 (CRM Proj Del)

Synapxe; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Product Specialist to support a CRM project. This role involves advising on solution design using Microsoft Dynamics and Power Platform, ensuring alignment with enterprise architecture. The ideal candidate will serve as a bridge between business and technology, translating requirements into actionable User Stories for Agile teams. If you have a strong background in system architecture and a passion for innovative solutions, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 7+ years of relevant experience with a focus on system architecture.
• Certified in Microsoft Dynamics 365 with strong Azure knowledge.

Responsibilities

• Translate business requirements into architectural specifications.
• Design architecture blueprints using multiple models for alignment.

Skills

System Design

Performance Tuning

Technical Leadership

Agile Methodologies

Business Analysis

Solution Architecture

Education

Bachelor's degree in Computer Science

Tools

Microsoft Dynamics 365

Power Platform

Azure App Service

Azure Logic Apps

Azure Data Factory

KingswaySoft SSIS Integration Toolkit

Job description

Position Overview

To support CRM project as product specialist to advise on the solution design. The candidate will be working with team to design fit for purpose, business value led Microsoft Dynamics and Power Platform based business solutions. He/She shall be responsible for the end-to-end architecture for the system and shall ensure that the detailed design and development are aligned with the Enterprise Architecture of the Company.
Candidate will also serve as liaison between business and technology to translate business solutions, designs and processes into development work for Agile Release Scrum Teams.
Also, to translate business requirements into detailed User Stories and corresponding Acceptance Criteria.

Role & Responsibilities

• Translate business requirements, including application resiliency requirements, into application architectural specifications;
• Propose products and solutions based on the Company’s Enterprise Architecture and standards;
• Design the architecture blueprint of the Company's business, information and ICT assets by using multiple architectural models; and
• Use, govern and enhance the architecture blueprint to ensure that the business and ICT are in alignment.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or related field.
• More than 7 years of relevant work experience - preferably more than 3 years as technical lead and system architect (i.e. system design, performance tuning, and system prototyping and maintenance);
• Experience and solid understanding of Microsoft Dynamics 365 Online leverage on Power Platform & Azure technology;
• Knowledge and experience in Azure technologies (e.g. Azure App Service, Azure Logic Apps, Azure Data Factory, etc);
• Knowledge and experience in KingswaySoft SSIS Integration Toolkit for Microsoft Dynamics 365 will be an added advantage;
• Familiarity with best practice methodologies and tools for the entire solution lifecycle from ideation to requirements, design, development, testing, deployment and operations;
• Solid technical skills and the ability to leverage them to determine the best solution to a technical problem;
• Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution;
• Certified in Microsoft Dynamics 365.