Technical Sales Specialist

Ingram Micro; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team as a Technical Sales Specialist. In this role, you will analyze industry trends and develop tailored learning strategies that align with business needs. Your expertise in technical sales and customer service will be crucial as you educate customers on innovative products and solutions. This position offers a collaborative environment where you will maintain training materials and engage with stakeholders to ensure project success. If you thrive in a fast-paced setting and enjoy working with cutting-edge technology, this opportunity is perfect for you.

Qualifications

• 2+ years in technical sales or customer-facing roles.
• Strong organizational and communication skills.

Responsibilities

• Analyze trends and develop learning strategies aligned with business needs.
• Educate customers on products and services.

Skills

Technical Sales

Customer Service

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

Mobile Device Management

Mac Evaluation Utility

Job description

Core Responsibilities:

• Analyse industry trends and best practices, as well as organization’s business strategy, and develop learning strategy and solutions aligned with business needs
• Evaluate and recommend technology or solution based on technical capabilities, functionalities, costs vs benefits and risks criteria
• Use a variety of training methods - in-person and virtual classroom trainings and workshops, customized learning programs, online self-guided courses and microlearning modules, social learning events, etc.
• Maintain and update training materials, manage training schedules, collaborate with functional experts and business trainers to develop and maintain training content.
• Educate customers on Apple's products, services, purchase options, and relevant sales processes.
• Help customers find solutions and address their concerns.
• Maintain up-to-date knowledge on Apple's Products, Services, Deployment & Management (Mobile Device Management), Mac Evaluation Utility (MEU)
• Experience with on-site deployment, debugging and customer support
• Define, document and communicate project progress to client stakeholders and project teams
• Join visits with vendors and engage in business development activities

Requirements:

• Proven track record in technical sales or a customer-facing role (2+ years preferred)
• Excellent organizational skills and oral and written communication skills
• Ability to work with minimal supervision and enjoy working in a team
• Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.