Technical Sales Executive

PUMPS SERVICE CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading construction support company in Singapore is seeking a Sales Support Specialist to assist the sales team, provide technical assistance, and engage with customers to ensure satisfaction. The ideal candidate has a diploma in a relevant field and at least 1 year of experience in sales or technical support. Strong communication skills and a valid Class 3 Driving License are required. This role also involves collaboration with internal teams and occasional travel to project sites.

Qualifications

• At least 1 year of experience in a sales or technical support role.
• Strong understanding of construction materials or equipment.
• Excellent communication and interpersonal skills.
• Willingness to travel to project sites.

Responsibilities

• Assist the sales team in preparing quotations and proposals.
• Provide technical support and product knowledge.
• Build and maintain strong relationships with clients.

Skills

Sales Assistance

Technical Support

Customer Engagement

Collaboration

Education

Diploma or relevant qualification in construction, engineering, or business

Tools

Microsoft Office Suite

Google Drive

Job description

Key Responsibilities:

1. Sales Support:
   • Assist the sales team in preparing quotations, proposals, and presentations.
   • Coordinate with clients to understand their requirements and provide appropriate product recommendations.
   • Maintain and update client databases and sales records.
2. Technical Assistance:
   • Provide technical support and product knowledge to clients and the sales team.
   • Collaborate with the technical team to address client queries and resolve technical issues.
   • Conduct product demonstrations and site visits as needed.
3. Customer Engagement:
   • Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
   • Follow up on leads and inquiries promptly to convert them into sales opportunities.
   • Address client concerns and escalate issues when necessary.
4. Collaboration & Reporting:
   • Work closely with internal teams, including operations, logistics, and technical support, to ensure seamless project execution.
   • Coordinate with suppliers and vendors to meet client requirements.
   • Generate reports on sales performance, customer feedback, and technical challenges.

Requirements:

• Diploma or relevant qualification in construction, engineering, business, or a related field.
• At least 1 year of experience in a sales or technical support role, preferably in the construction sector.
• Strong understanding of construction materials, equipment, or related products.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Drive
• Ability to multitask, prioritize, and work under tight deadlines.
• Strong problem-solving skills and attention to detail.
• Willingness to travel to project sites and meet clients as required.
• Possess a valid Class 3 Driving License.