Technical Representative, Avionics, Customer Response Center

Bombardier Transportation GmbH; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Join a global leader in aviation as a Technical Representative in the Customer Response Center. You'll play a crucial role in supporting aircraft systems for Business Aircraft customers, leveraging your expertise in avionics and problem-solving to ensure high standards of service and efficiency. With opportunities for flexible and hybrid working, Bombardier fosters a supportive environment for employee growth.

Benefits

Flexible and hybrid work policies

Employee growth and development opportunities

Equal opportunity employer

Qualifications

• Minimum of five (5) years’ experience in avionics.
• Experience with Bombardier aircraft systems preferred.

Responsibilities

• Support Business Aircraft customers and troubleshoot aircraft systems.
• Prepare technical reports and guidance.
• Lead meetings to resolve issues affecting aircraft service.

Skills

Technical knowledge of aircraft systems

Problem solving

Customer focus

Communication skills in English

Communication skills in French

Education

College Diploma in Aircraft Maintenance (Avionics)

AME license or equivalent

Tools

MS Office Programs

Job description

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Technical Representative, Avionics, Customer Response Center

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered)
• You have a minimum of five (5) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Technical Representative, Avionics, Customer Response Center

Shift

Employee Status Regular

Requisition 8338 Technical Representative, Avionics, Customer Response Center