Technical Program Manager (2 year FTC)

ResMed Inc; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Global Technology Solutions – Singapore at ResMed seeks a senior Technical Program Manager to drive end-to-end execution of multi-workstream technology initiatives spanning supply chain, quality, and operations. You will lead governance, risk management, schedules, and outcomes with direct accountability for delivery momentum.

The role requires strong cross-functional communication, hands-on leadership, and a track record of delivering complex programs across multiple vendors and teams in a

Qualifications

• Experience delivering large-scale tech programs with end-to-end ownership.
• Strong stakeholder engagement and executive communication skills.

Responsibilities

• Lead end-to-end planning and execution of multi-workstream technology programs/projects spanning supply chain, quality, operations, and GTS.
• Drive governance, cadence, and depth of hands-on engagement to match risk, scale, and criticality.
• Provide independent challenge and decision support on delivery trade-offs and sequencing.
• Coach and guide junior PMs in Singapore & Malaysia on delivery standards and expectations.
• Represent delivery continuity and escalation as needed to maintain momentum.

Skills

End-to-end delivery

Stakeholder management

Program management

Multi-vendor coordination

Agile methodologies

Education

Bachelor's degree in Technology, Business, or related field

Tools

Jira

Confluence

Job description

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

The Technical Program Manager (TPM) – Singapore is a hands-on senior delivery leader within Global Technology Solutions (GTS), accountable for personally driving end-to-end execution across complex, cross-functional technology initiatives spanning Supply Chain, Quality, Operations, and GTS. The role actively owns the full breadth of program and project management disciplines—scope, schedule, cost, quality, risk, and dependency management—operating hands-on with teams and partners to resolve issues, manage trade-offs, and sustain delivery momentum. The role is suited to a senior delivery leader who is equally comfortable owning a single, high-impact project or leading a large, multi-workstream program, scaling governance, engagement, and execution depth based on complexity, risk, and business criticality.

Key Responsibilities

• Program / Project Leadership & Execution (Primary Accountability) Lead end-to-end planning and execution of multi-year, multi-workstream technology programs / projects spanning the Resmed supply chain. Lead delivery of either major standalone initiatives or complex, multi-workstream programs, adapting governance, cadence, and depth of hands-on engagement to match regulatory risk, scale, and delivery criticality Support development of an integrated GTS Supply chain master plan including milestones, dependencies, and critical path. Drive disciplined management of scope, schedule, cost, risks, and issues with clear escalation paths. Ensure delivery readiness through structured checkpoints (design readiness, build readiness, cutover readiness). Lead delivery discussions in governance forums, steerco meetings, and executive reviews, bringing first‑hand insight from active program execution and framing clear options, risks, and trade‑offs for decision Provide independent challenge and decision support on delivery trade‑offs, sequencing, and investment choices. Coach and guide other project and program managers in Singapore & Malaysia, embedding delivery standards and expectations. Act as delivery continuity and escalation lead, representing the Director where required and ensuring momentum, decision quality, and alignment across initiatives during periods of change or absence. This role is not a PMO or coordination position; success requires direct ownership of plans, risks, dependencies, and delivery outcomes.
• Integrated Planning & Active Portfolio Orchestration Actively manage and resolve cross-program dependencies across Supply Chain, Quality, Operations, and GTS portfolios. Own resolution of sequencing conflicts and resource bottlenecks, driving agreed mitigations directly into integrated delivery plans.
• Stakeholder Management & Communication Build strong, trust‑based relationships with site leadership, Engineering, Ops, Quality, and IT. Translate complex technical delivery topics into concise, executive‑level communications. Produce and present steerco packs covering: Delivery status Key risks and decisions required Dependency and capacity impacts Drive timely decision‑making across global and regional stakeholders.
• Governance, Tooling & Ways of Working Embed consistent delivery standards across programs through direct application on active initiatives, not by policy definition alone. Drive disciplined, hands‑on use of Jira, Confluence, and delivery dashboards to enable transparency, foresight, and predictable outcomes. Embed scalable governance rhythms aligned to GTS operating model. Leverage data, automation, and AI‑enabled reporting to improve foresight and execution confidence.
• Continuous Improvement Identify systemic delivery risks and improvement opportunities across programs. Actively contribute to the evolution of GTS planning, governance, and portfolio practices. Champion lessons learned and continuous improvement across the Supply Chain and QARA delivery community.

Required Skills & Experience

• Demonstrated experience delivering large‑scale, complex technology solutions across multiple domains (enterprise applications, cloud, manufacturing systems), with end‑to‑end delivery responsibility from planning through to cutover and stabilization. Demonstrated aspiration and capability to grow beyond a single‑program remit, taking on broader delivery leadership, coaching responsibility, and enterprise‑level problem solving over time. Proven track record managing multi‑vendor and systems‑integrator‑led programs, including coordination of internal teams and external partners to tight timelines and quality expectations. Strong capability in managing high levels of ambiguity and complexity, translating loosely defined strategic intent into executable plans with clear milestones, dependencies, and outcomes. Exceptional stakeholder engagement and influencing skills, with the ability to operate credibly with senior executives, site leadership, and functional leads. Demonstrated strength in executive‑level communication, including the ability to: Articulate complex technical issues in clear, business‑focused language Frame options, risks, and trade‑offs to support timely decision‑making Challenge constructively while maintaining trust and alignment.
• Experience operating in a consulting or professional services environment, including: Delivery of fixed‑price or outcome‑based engagements Strong financial and commercial discipline (scope control, change management, margin awareness) Managing client expectations and contractually bound deliverables Ability to balance strategic thinking with hands‑on execution, stepping into detail when required while maintaining an enterprise and portfolio‑level view. High emotional intelligence, resilience, and adaptability when working across cultures, time zones, and seniority levels.

Qualifications

• Required: Bachelor’s degree in Technology, Business, or related field.
• 10+ years’ experience in technical project or program management in complex environments.
• Strong experience with Jira, Confluence, and modern delivery toolsets.
• Strong working knowledge of Agile, Waterfall, and hybrid delivery models.

Preferred

• Experience in supply chain, or multi domain environments.
• PMP, SAFe, or equivalent certification.
• Experience supporting portfolio‑level planning or governance models.
• Exposure to AI‑enabled delivery optimisation approaches.

Joining us is more than saying "yes" to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

We commit to respond to every applicant.

Resmed (NYSE:RMD, ASX: RMD) creates life‑changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud‑connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.