Technical Product Manager (CWS)

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division is seeking a Product Lead/Analyst to manage the full product lifecycle, from conceptualization to delivery. You will work with Product Owner and Product Manager to align strategy with business goals, while collaborating with engineering on technical requirements and governance.

You will drive backlog prioritization, lead sprint planning, and ensure stakeholder buy-in through clear communication of complex technical concepts.

Qualifications

• 3+ years of business analyst experience in software development projects.
• 2+ years in an Agile environment and Cloud platforms.
• Ability to work under pressure, meet deadlines and multitask.
• Strong skills in articulating requirements and business cases.

Responsibilities

• Define and drive the product roadmap aligned with business objectives.
• Collaborate with engineering to define technical requirements and architecture.
• Write detailed specifications and user stories, prioritising backlog.
• Lead sprint planning and grooming, managing dependencies across workstreams.
• Bridge between technical teams and business stakeholders, communicating complex concepts.
• Define KPIs, use data analytics to drive product decisions and monitor performance.

Skills

Business analysis

Product strategy

Stakeholder management

Data analytics

Effective communication

Team collaboration

Education

Bachelor’s in Computer Science / Electronics Engineering

Tools

Confluence

JIRA

Job description

[What the role is]

Form part of the Product Team with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users.

[What you will be working on]

Product Strategy & Vision

• Define and drive the technical product roadmap aligned with business objectives
• Identifyopportunities and develop product strategies based onuserneeds and technical capabilities
• Collaborate with stakeholders toestablishproduct vision and success metrics

Technical Leadership

• Work closely with engineering teams to define technical requirements and architecture decisions
• Evaluate technical feasibility of proposed features and provide alternatives when needed
• Balance technical debt with new feature development
• Guide technical decision-making while considering scalability, performance, and maintainability

Product Development

• Write detailed technical specifications and user stories
• Prioritise product backlog based on business value and technical constraints
• Lead sprint planning and grooming sessions
• Manage dependencies across multiple technical workstreams

Stakeholder Management

• Serve as the bridge between technical teams and business stakeholders
• Communicate complex technical concepts to non-technical audiences
• Collaborate with UX/UI designersand software engineersto ensure technical feasibility of proposed solutions
• Workwithbusiness process owners and relevant stakeholdersto gatherbusiness andtechnical requirements

Data & Analytics

• Define and track key performance indicators (KPIs)
• Use data analytics to drive product decisions
• Monitor technical metrics and system performance

DomainAreas

• You will be assignedto work on Product (s) inone ofthe following domains:
• Customerrelatedproductssupporting the domain ofCustomer Relationship Management,Customer Interaction,Community Engagementetc
• Employee related productssupporting the domain of Human Resource, Finance,Payment,Procurement, Incident Management, etc
• Buildingrelated products supportingthe domain ofTown Planning, Building & Infrastructure Design, Construction Management, Estate Upgrading, 3D Integrated Digital Delivery (IDD), Digital Twin and Spatial Intelligence capabilities across the built environment lifecycle.

[What we are looking for]

• Strong background in Computer Science, Computer or Electronics Engineering, InformationTechnologyor related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2years experienceworking in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Processgood communicationskills, ability to articulate technology concepts,participatein discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage