Technical Manager (Security Technology & Smart Facility Management)

HENDERSON SECURITY SERVICES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Henderson Security Services PTE. LTD. is seeking a senior Technical Product Manager to shape security technology, IoT and smart facility-management platforms in Singapore.

You will translate business needs into technical specifications, drive roadmaps and oversee API design and system integration. You will collaborate with engineering and DevOps, manage backlogs, metrics, and vendor relations while advocating cybersecurity, data protection, and scalable architectures across enterprise-grade

Qualifications

• Bachelor's or Master's degree in Computer Science, IT, Software Engineering, Computer Engineering or related discipline.

Responsibilities

• Define and manage technology roadmaps for security technology, IoT and smart facility-management platforms.
• Translate business and operational requirements into technical specifications, system requirements, user stories and acceptance criteria.
• Lead the development and integration of CCTV, video analytics, access control, intrusion detection, command-centre and monitoring platforms.
• Manage integration between enterprise applications, security systems, IoT devices and third-party platforms.
• Define and manage API requirements, interface specifications, data flows and integration workflows.
• Work with engineering and architecture teams on system design, scalability, performance, availability and technical feasibility.
• Lead the implementation of IoT-enabled monitoring, automation and smart facility-management solutions.
• Manage technical product backlogs, priorities, dependencies, technical debt and system enhancements.
• Coordinate Agile/Scrum/SAFe development activities, including backlog refinement, sprint planning, reviews and release planning.
• Coordinate system integration testing, UAT, deployment and post-production technical validation.
• Work with DevOps teams on deployment, release management, system monitoring and platform reliability.
• Develop and monitor technical KPIs, system performance metrics and operational dashboards.
• Use SQL, Power BI and data analyticsto identify system issues, operational trends and opportunities for improvement.
• Evaluate opportunities to apply AI, automation and data analyticsto security monitoring and facility-management operations.
• Ensure appropriate cybersecurity, access control, data protection, system availability and resilience requirements are incorporated into technology solutions.
• Evaluate and manage technology vendors, system integrators and third-party technology platforms.
• Maintain technical documentation including architecture diagrams, API specifications, data models, integration specifications and system workflows.
• Work closely with internal stakeholders and technology partners to ensure projects are delivered within agreed timelines and technical requirements.

Skills

Roadmap management

Technical product management

Agile/Scrum/SAFe

System integration

API design

SQL

Power BI

Cybersecurity

Stakeholder management

Technical documentation

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

JIRA

Confluence

Aha!

Figma

Job description

Responsibilities

• Define and manage technology roadmaps for security technology, IoT and smart facility-management platforms.


• Translate business and operational requirements into technical specifications, system requirements, user stories and acceptance criteria.


• Lead the development and integration of CCTV, video analytics, access control, intrusion detection, command-centre and monitoring platforms.


• Manage integration between enterprise applications, security systems, IoT devices and third-party platforms.


• Define and manage API requirements, interface specifications, data flows and integration workflows.


• Work with engineering and architecture teams on system design, scalability, performance, availability and technical feasibility.


• Lead the implementation of IoT-enabled monitoring, automation and smart facility-management solutions.


• Manage technical product backlogs, priorities, dependencies, technical debt and system enhancements.


• Coordinate Agile/Scrum/SAFe development activities, including backlog refinement, sprint planning, reviews and release planning.


• Coordinate system integration testing, UAT, deployment and post-production technical validation.


• Work with DevOps teams on deployment, release management, system monitoring and platform reliability.


• Develop and monitor technical KPIs, system performance metrics and operational dashboards.


• Use SQL, Power BI and data analyticsto identify system issues, operational trends and opportunities for improvement.


• Evaluate opportunities to apply AI, automation and data analyticsto security monitoring and facility-management operations.


• Ensure appropriate cybersecurity, access control, data protection, system availability and resilience requirements are incorporated into technology solutions.


• Evaluate and manage technology vendors, system integrators and third-party technology platforms.


• Maintain technical documentation including architecture diagrams, API specifications, data models, integration specifications and system workflows.


• Work closely with internal stakeholders and technology partners to ensure projects are delivered within agreed timelines and technical requirements.

Requirements

• Bachelor's or Master's degree inComputer Science, Information Technology, Software Engineering, Computer Engineering or a related technical discipline.


• Minimum8 years of relevant experiencein technical product management, technology management, software delivery, product ownership, systems integration or technology transformation.


• Strong experience inenterprise technology platforms and digital transformation.


• Experience working withsoftware engineering, solution architecture, DevOps, QA and cybersecurity teams.


• Strong knowledge ofSDLC, Agile, Scrum and SAFe methodologies.


• Experience managing technology roadmaps, technical backlogs, requirements and software releases.


• Strong understanding ofREST APIs, system integration, data flows, JSON, webhooks and event-driven integration.


• Experience withmicroservices, service-oriented architecture and/or event-driven architecture.


• Understanding ofcloud computing, cloud-native applications, containerization and scalable technology platforms.


• Experience withIoT platforms, connected devices, sensors and device-to-platform integration.


• Knowledge of IoT technologies such asMQTT, REST APIs, webhooks and event-based messaging.


• Experience withSQL, relational databases, data analytics and Power BI.


• Ability to interprettechnical architecture diagrams, API documentation, data models, sequence diagrams and system integration specifications.


• Experience or knowledge ofCCTV, video analytics, access control, intrusion detection, security monitoring or command-centre systemswill be advantageous.


• Understanding of cybersecurity principles includingauthentication, authorization, encryption, secure APIs, audit logging and data protection.


• Knowledge of systemavailability, scalability, performance, resilience and disaster-recovery principles.


• Proficiency in technology/product tools such asJIRA, Confluence, Aha! and Figma.


• SAFe 5 Product Owner/Product Manager certification is preferred, with demonstrated experience in Agile product management, roadmap and backlog ownership, and cross-functional technology delivery.


• Strong analytical, problem-solving and stakeholder-management skills.


• Strong written and verbal communication skills.


• Experience working with distributed teams, technology vendors and external system integrators.