Technical Product Manager (CWS)

Government Technology Agency (GovTech); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Government Technology Agency (GovTech) in Singapore seeks a Product Owner/Manager to drive the full product development lifecycle from concept to user delivery. You will align with business goals, guide stakeholders, and coordinate with engineers to ensure feasible, scalable solutions.

You will define strategy, write specs and user stories, manage backlogs, and lead sprints while tracking KPIs with data analytics to inform decisions.

Qualifications

• BS in Computer Science, Engineering, or related field.
• At least 3 years of business analysis in software projects.
• At least 2 years’ experience in Agile environments and Cloud platforms.
• Ability to work under pressure, multi-task, and meet deadlines.
• Proficient in business case and user story development.
• Strong communication skills and stakeholder engagement.
• Collaborative across teams and business stakeholders.
• Knowledge of web/mobile/Cloud technologies and their impact on design.
• Experience with Confluence and JIRA is advantageous.

Responsibilities

• Define and drive the technical product roadmap aligned with business objectives.
• Collaborate with engineering to define technical requirements and architecture decisions.
• Prioritize backlog based on business value and constraints.
• Lead sprint planning and grooming sessions.
• Bridge between technical teams and business stakeholders.
• Define KPIs and use data analytics to guide product decisions.

Skills

Computer science background

BA experience 3+ years

Agile & Cloud experience

Communication skills

Collaboration across teams

Web/Mobile/Cloud tech knowledge

Confluence & Jira knowledge

Education

Bachelor’s in CS/Engineering/IT

Tools

Confluence

JIRA

Job description

What the role is

Form part of the Product Team with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users.

What you will be working on

Product Strategy & Vision

• Define and drive the technical product roadmap aligned with business objectives
• Identify opportunities and develop product strategies based on user needs and technical capabilities
• Collaborate with stakeholders to establish product vision and success metrics

Technical Leadership

• Work closely with engineering teams to define technical requirements and architecture decisions
• Evaluate technical feasibility of proposed features and provide alternatives when needed
• Balance technical debt with new feature development
• Guide technical decision-making while considering scalability, performance, and maintainability

Product Development

• Write detailed technical specifications and user stories
• Prioritise product backlog based on business value and technical constraints
• Lead sprint planning and grooming sessions
• Manage dependencies across multiple technical workstreams

Stakeholder Management

• Serve as the bridge between technical teams and business stakeholders
• Communicate complex technical concepts to non-technical audiences
• Collaborate with UX/UI designers and software engineers to ensure technical feasibility of proposed solutions
• Work with business process owners and relevant stakeholders to gather business and technical requirements

Data & Analytics

• Define and track key performance indicators (KPIs)
• Use data analytics to drive product decisions
• Monitor technical metrics and system performance

Domain Areas

• Customer related products supporting the domain of Customer Relationship Management, Customer Interaction, Community Engagement etc
• Employee related products supporting the domain of Human Resource, Finance, Payment, Procurement, Incident Management, etc
• Building related products supporting the domain of Town Planning, Building & Infrastructure Design, Construction Management, Estate Upgrading, 3D Integrated Digital Delivery (IDD), Digital Twin and Spatial Intelligence capabilities across the built environment lifecycle.

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2 years experience working in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage

About the Singapore Public Service

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.