Technical Operations Manager

Morrow Health; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Technical Operations Manager to oversee technical operations for innovative medical and fitness equipment. You will ensure compliance with local regulations, negotiate with suppliers, and train staff on system management. This pivotal role offers an opportunity to influence the future of healthcare technology in Singapore.

Benefits

Career-defining opportunity

Work alongside world-class clinicians

Diverse and inclusive team environment

Qualifications

• Knowledge of MOH guidelines for medical devices.
• Experience in managing technical budgets.
• Familiarity with local IT/equipment vendors.

Responsibilities

• Oversee technical operations for medical and fitness equipment.
• Ensure compliance with MOH and PDPA regulations.
• Negotiate contracts with OEM suppliers.
• Train staff on basic troubleshooting of equipment.
• Research and recommend new wellness technology.

Skills

Equipment management

Compliance knowledge

Vendor negotiation

Staff training

Technical troubleshooting

Job description

Position: Technical Operations Manager

Reporting to: Head of Operations

Position start date: 1 September 2025

About Longevity & Lifestyle Medical Group

Longevity & Lifestyle Medical Group (LLMG) is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.

At LLMG, we are guided by two sets of commitments:

Our Operating Principles – how we work and hold ourselves accountable as a team:

Mindful. Ownership. Rhythm. Winning Mindset.

Our Brand Promises – what we bring to our clients and the lens for everything we create:

Connection. Impact. Trust. Empowerment. (CITE)

This isn’t just medicine. It’s a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.

Key Responsibilities

1. Equipment & Systems Management

• Overseetechnical operationsfor medical, recovery, and fitness equipment (e.g., cryo chambers, oxygen pods, POS systems).
• Ensurepreventive maintenanceschedules are followed (e.g., monthly sauna inspections, weekly gym equipment checks).
• TroubleshootIoT and smart-device integrations(wearables, booking apps, HVAC automation).

2. Compliance & Safety

• MaintainMOH/HSA compliancefor medical devices (e.g., calibration logs for machines).
• EnsurePDPA compliancefor guest data stored in wellness apps/CRM systems.
• Conductrisk assessmentsfor high-tech recovery equipment (e.g., oxygen chamber safety protocols).

3. Vendor & Budget Management

• Negotiate contracts withOEM suppliers(e.g., TheraCryo for cryo maintenance).
• Manageannual technical budgetfor repairs, upgrades, and software licenses.
• SourceSingapore-based vendorsfor urgent repairs (e.g., POS system downtime).

4. Staff Training & Support

• Train front desk staff onbasic troubleshooting(e.g., resetting booking tablets).
• Certify therapists/nurses onmedical device usage(e.g., proper sterilization of equipment).
• Developemergency protocolsfor tech failures (e.g., backup generators for cryo units).

5. Innovation & Upgrades

• Research and recommendnew wellness tech(e.g., red light therapy beds, AI fitness coaches).
• Leaddigital transformation projects(e.g., integrating Mindbody with PayNow/NETS).

Requirements

Singapore-Specific Requirements

• Regulatory Knowledge:
• MOHguidelines for medical devices.
• IMDAstandards for Wi-Fi/data security.
• SCDFfire safety for electrical equipment.
• Local Vendor Network:
• Preferred partnerships withSingapore-basedIT/equipment providers.

Why Join Us

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You’ll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

Longevity & Lifestyle Medical Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.