Technical Operations Lead

O'Connor's Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading company in Singapore seeks an IT Manager to oversee network and server infrastructure services. The role involves managing a team, ensuring security compliance, and maintaining system efficiency. Candidates should have a degree or diploma in Computer/Electronics Engineering and significant IT management experience to support business growth.

Qualifications

• At least 10 years of relevant working experience for degree holders.
• At least 12 years of relevant working experience for diploma holders.
• Candidates demonstrating leadership and domain knowledge may be considered.

Responsibilities

• Manage network and server infrastructure services for customers.
• Develop policies to maintain backend infrastructure and protect against cyber-attacks.
• Ensure timely report submissions and manage vendor relationships.

Skills

Cybersecurity knowledge

Technical knowledge

Leadership

Education

Degree in Computer / Electronics Engineering

Diploma in Computer / Electronics Engineering

Job description

The purpose of the role is to manage the network and server infrastructure services offered to customers, duties includes to grow the business by responding to tenders, maintain and scale the system in accordance to business needs, comply to the security audit, submit reports and oversee all the system related activities.

Key Responsibilities:

• Develop policies and practices to maintain the backend infrastructure/systems of the platform as a service and protect against cyber-attacks.

• Ensure security compliance and system availability according to contractual requirements.

• Ensure timely reports submission.

• Develop maintenance and backup procedures.

• Ensure systems run efficiently and smoothly by monitoring performance and troubleshooting issues.

• Handle escalation and review incident reports and provide resolution/prevention

• Develop and implement strategies for improving productivity

• Participate in tender preparation/submission.

• Manage vendor relationships and fronting customers on infrastructure/systems related issues.

• Ensure the system and management platform are well maintained according to the contract requirements including upgrading/ scale up the system to support the growth of the business

• Manage a team of application and system engineers.

• Ensure that works activities are carried out in accordance with the Workplace Safety and Health Act and its regulatory requirements.

Education & Experience:

• Degree in Computer / Electronics Engineering or equivalent with at least 10 years of relevant working experience or

• Diploma in Computer / Electronics Engineering or equivalent with at least 12 years or more of relevant working experience

• Candidate who doesn’t meet the number of years of relevant working experiences as IT manager but able to demonstrate the leadership and the domain knowledge may also be considered

• Good knowledge of the security and surveillance solutions landscape and industry trends, preferred

• Strong technical knowledge in Windows OS and Linux (CentOS), High Availability design, VM and GPU processing.

  For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.