TECHNICAL ENGINEER

Engineering Edge (Singapore) Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a Technical Support Engineer to assist in providing technical assistance to customers and support QA/QC processes. The role entails working closely with the front-line team, conducting audits, and ensuring compliance with standards while fostering a culture of excellence and teamwork.

Qualifications

• Minimum 2 years experience in engineering.
• Strong market research skills and attention to detail.
• Self-motivated, proactive, and independent.

Responsibilities

• Support the Technical Manager in product-related technical assistance.
• Comply with and maintain QA/QC processes.
• Conduct audits on suppliers and ensure compliance.

Skills

Analytical skills

Collaboration

Communication

Education

Diploma in relevant engineering faculty

Job description

Scope

The primary task of the Technical Support Engineer is to support the Technical Manager in rendering product and application-related technical assistance and support to internal and external customers. You will be working closely with the front-line team and will be involved in the development, implementation, organization, maintenance, and update of all technical-related matters. You will also be carrying out the day-to-day duties of the QC/QA lab. The Technical Support Engineer is expected to be a team player and someone who is committed.

Responsibilities (including, but not restricted to)

• Comply, execute, maintain & update QA/QC processes.
• Ensure that QA/QC Department meets external and internal audit requirements.
• Support in the development, implementation, organization, and update of technical-related materials.
• Identify, analyze, investigate, propose, and resolve technical and quality issues.
• Conduct root cause analysis, control, and review measures.
• Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues.
• Develop technical training content for internal & external customers.
• Ensure high-quality, up-to-date documentation process
• Conduct scheduled audits on existing suppliers.
• Conduct new audits to approve and qualify new suppliers.
• Quality assurance on supplier compliance to internal QA/QC standards.
• Communicate and coordinate with all testing parties.
• Continuously learn about market and competitor product development and performance requirements providing input and tactical direction to the business on technical support and services.
• Ability to translate technical information into marketing lingo, challenging the norm.

Requirements

• Minimum 2 years experience in engineering
• Diploma in relevant engineering faculty
• Strong market research skills, highly analytical, highly detailed, and an academic
• Committed, hardworking, and able to rough it out
• Self-motivated, proactive, and highly independent
• Strong written and oral communication skills
• Excellent collaboration and interpersonal skills to work with stakeholders at the global level

Location: Woodlands Close(Singapore - Near Admiralty MRT)

5 days of Work (Monday – Friday 9 am to 6 pm)

Salary Range: SGD2,800 to SGD4,800