Technical Delivery Manager

R SYSTEMS (SINGAPORE) PTE LIMITED; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

R SYSTEMS (SINGAPORE) PTE LIMITED seeks an experienced IT delivery leader to plan and oversee global/regional cards solutions delivery. You will guide cross-functional teams, manage budgets, and ensure on-time, high-quality releases across platforms like Cardlink, VisionPlus, and 3D Secure apps.

The role requires strong stakeholder communication, risk management, and hands-on collaboration with security, architects, and QA to deliver compliant solutions for banking or financial services.

Qualifications

• 10+ years delivering Cards solutions for multinational / regional setups.
• 5+ years leading IT Cards delivery teams.
• Experience with Card systems (Cardlink, VisionPlus) and related security apps.
• Strong ability to translate complex technical needs to business stakeholders.

Responsibilities

• Lead a team of application development to plan technical deliverables within budget and schedule.
• Plan & collaborate across domain teams to manage dependencies and security aspects.
• Plan, monitor and manage risks related to technical delivery and provide L3 support as needed.
• Provide status updates related to technical delivery and progress.
• Collaborate with Programme/PM, BAs and SAs to finalize functional and technical requirements.
• Coordinate with Architects, Security and Development Leads to ensure compliant solution design.
• Ensure that enhancements are built according to the solution plan and meet standards.
• Work with Test Manager to ensure SIT, UAT, performance/load testing and security testing.

Skills

Leadership

Budget management

Stakeholder communication

Security compliance

Risk management

Tools

CICS

Cobol

Cardlink

VisionPlus

3D Secure

Job description

Responsibilities

• Lead a team of application development to plan technical deliverables to meet project's requirements within allocated budget and schedule.


• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution


• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed


• Provide status update related to technical delivery


• Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements


• Partner with SA & subject matter experts to understand and implement functional and technical requirements


• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)


• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards


• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan


• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results


• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan


• Prepare and Manage technical implementation plan across application teams


• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support


• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions


• Work with vendor to ensure product deliveries are timely and good quality.


• Manage budget coming from different projects.


• Ensure project documentation is done up in accordance to bank standards

Experience

• More than 10 years' delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility.


• More than 5 years' leadership experience in managing IT Cards delivery teams.


• Strong technical/platform knowledge on Cards domain (e.g. Cardlink, VisionPlus), mainframe (CICS/Cobol), 3D Secure application (e.g. 2C2P, Arcot), Cards API, Loyalty & rewards (e.g. One Empower app).


• Hands-on experience in leading Cards Migration delivery (e.g. Cardlink, VisionPlus, Loyalty & Rewards app).


• Experience in managing an application development team in implementing large-scale cards projects for banking or financial services.


• Strong customer service focus with the ability to communicate with highly technical management teams.


• Proven track record of running a cross functional horizontal team, supporting multiple delivery teams


• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.


• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders.