Technical Application and Project Engineer

Spirax Sarco Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a skilled Project Manager with a background in engineering. In this role, you will manage projects ensuring adherence to timelines and budgets, provide technical support, and work closely with customers and internal teams. Applicants should have at least 3 years of experience and a strong grasp of technical applications, as well as proficiency in modeling software such as Auto CAD or SolidWorks.

Qualifications

• 3+ years in a similar business or industry.
• Excellent communication skills across diverse backgrounds.
• Experience with 2D/3D modeling software.

Responsibilities

• Manage customer projects from PO to delivery.
• Provide technical support and ensure projects are delivered on time.
• Create and maintain comprehensive project documentation.

Skills

Technical application support

Project management

2D/3D modeling

Excellent communication

Problem-solving

Education

Bachelor's degree in engineering

Tools

Auto CAD

SolidWorks

Job description

Role Overview

• Manage projects to ensure the proposed plan adheres to the timeline, budget, and scope.

• To provide detailed technical support for products, applications, and contracts from initial enquiry through to installation and commissioning, ensuring that all projects are delivered on time and to budget.

• Provide appropriate responses to technical and commercial enquiries, carrying out contract reviews, support order processing, progress, documentation, and all other aspects associated with supporting customers.

Key responsibilities

Technical Application：

• Respond appropriately to internal and external customer requests of a technical, commercial and general nature

• Correctly identify customer needs and where appropriate pass the telephone call or a lead across to colleagues who are better placed to help the customer.

• Ensure that effective pre-qualification is undertaken on all requests and projects.

• Provide technical advice in line with relevant legislation, regulations, and guidance notes.

• Use technical expertise to encourage pro-active selling and a willingness to ask for the order.

• Ensure that all customer variations are costed and invoiced.

• Effectively use the software tools, Intranet, databases, and systems provided.

• Product-manage the range of products: product life cycle, pricing strategy, marketing, commercial activities, sales support, planning.

• Create and deliver a plan for the specialist area – product range, industry, or application.

• Actively support sales engineers to help them achieve or exceed their plan in the specialist area: creation of annual and quarterly plans, monthly and quarterly follow-up with sales team

• Provide 2D / 3D drawing, IT and IMI to Sales

• Attend customer / supplier sites as required.

• Support commercial activities where appropriate (exhibitions, mailings, training)

• Support training courses – practical sessions and lecturing.

Project：

• Management of (relatively) large customer projects from customer PO to inception and delivery

• Maintain project time frames, budget estimates, and status reports.

• Create and maintain comprehensive project documentation & certification submission.

• Monitor progress and measure performance against the project plan using appropriate systems, tools, and techniques.

• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.

• Oversee product construction and testing to ensure completion of projects efficiently and effectively.

• Leads and attends the design and safety reviews and supervises the follow-up of the outcomes.

• Troubleshooting system applications at customer’s site on customer's request, resolving other engineering issues regarding systems application, conducting regular follow-up on customer's activities and monitoring the same for obtaining new sales opportunities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Ensures the issue, the validation, and the maintenance of the project equipment lists and /or other key engineering documents as applicable to each project.

• Ensures effective interdisciplinary coordination through weekly meetings. Takes the necessary technical decisions in case of unresolved conflicts between disciplines. Controls that the engineering team properly interfaces with other project members.

• Contributes to Project reporting for the engineering part (activities, quantities, budget, areas of concern etc.)

• Participates in contract management by initiating, collecting, and consolidating the variation requests and change orders.

• Perform risk management to minimize project risks.

• Other duties as assigned by management.

Skills and Qualifications:

• At least 3 years working in a similar business/industry, bachelor’s degree in engineering or equivalent

• Excellent communications skills (verbal and written) with the ability to communicate and reason with people from diverse backgrounds

• Experience of solution design using 2D / 3D modelling software, Auto CAD or SolidWorks program

• Well organized and good time management skills, able to work under pressure with multiple deadlines

• Ability to multi-task and manage workload under time pressure and changing priorities

• A working knowledge of Spirax products, applications, systems, and processes

Interested applicants are invited to apply through our corporate website: https://sseacademy.csod.com/ui/internal-career-site/app/job-details/3410