Technical Account Manager, Data Center

Johnson Controls; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology firm in Singapore is seeking an experienced Account Manager to lead engagement with strategic Data Center customers. The ideal candidate will have proven experience in account management and a strong understanding of the Data Center environment. Responsibilities include achieving sales targets, developing comprehensive account strategies, and fostering relationships with key stakeholders. The role offers a competitive salary and a collaborative team environment.

Benefits

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On the job/cross training opportunities

Collaborative team environment

Dedication to safety through Zero Harm policy

Qualifications

• Proven experience in Account Management within the Data Center or related industries.
• Strong understanding of the Data Center environment and challenges.
• Experience in developing strategic initiatives and managing complex projects.

Responsibilities

• Lead engagement with strategic Data Center customers.
• Own and achieve quarterly sales targets.
• Build and nurture relationships with key stakeholders.

Skills

Account Management

Communication

Negotiation

Relationship-building

Commercial Intensity

Job description

What you will do:

• Lead Johnson Controls engagement with strategic Data Center customers in Asia Pacific region to secure profitable orders growth.

• Drive the Global/Regional Account Strategy and foster customer leadership engagement.

• Shape and Execute Johnson Controls growth strategy and key initiatives by leveraging existing relationships and expertise with the account.

How you will do it:

• Develop a comprehensive account strategy for thermal solutions for key Data Center customers

• Own and achieve the quarterly sales targets covering orders and margin, across all lines of business within Johnson Controls.

• Engage early during design stage employing a solutions-oriented approach, to ensure customer needs are effectively translated into compelling value propositions.

• Enhance proposal competitiveness with engineering and country sales teams, incorporating customer and market insights to maximize high win-rate.

• Build and nature relationships with key stakeholders within customer’s organization to position Johnson Controls as their preferred partner.

• Develop and implement strategic initiatives focused on sustainability, net-zero solutions, digitalization and innovative solution development to addressing broader market challenges through collaborative engagements.

• Establish Master Service Agreements to promote technical and commercial standardization, across businesses and regions.

• Collaborate with post-sales teams in project execution, program management and service delivery to ensure customers receive optimal support.

• Build and report on account plan at the leadership level on a quarterly basis, ensuring constant alignment with regional and global stakeholders.

What we look for:

• Proven experience in Account Management within the Data Center or related industries

• Strong understanding of the Data Center environment and challenges

• Excellent communication, negotiation and relationship-building skills

• Demonstrated ability to drive Commercial Intensity and growth

• Experience in developing strategic initiatives and managing complex projects

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy