Tech Support Assistant (6-Month Contract)

Peoplebank Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company is seeking a Tech Support Assistant for a 6-month contract. The role involves IT support for end-users, troubleshooting hardware/software issues, and maintaining IT inventory. Ideal candidates should possess basic IT knowledge and good communication skills, along with a proactive attitude.

Qualifications

• 0–1 year of experience in IT support or desktop support roles.
• Basic knowledge of common IT troubleshooting procedures.
• Able to commit to the full 6-month contract.

Responsibilities

• Provide first-level IT support for desktops, laptops, and printers.
• Assist in installation and configuration of operating systems and applications.
• Log and track support requests through the internal ticketing system.

Skills

IT Support

Troubleshooting

Communication

Team Player

Education

Nitec, Higher Nitec, or Diploma in Information Technology

Tools

Windows OS

MS Office

Job description

Job Title: Tech Support Assistant (6-Month Contract)
Location: Ang Mo Kio (AMK)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Salary: $2,000 per month

Job Summary: We are looking for a Tech Support Assistant to provide daily IT support for end-users, assisting in troubleshooting hardware and software issues, setting up equipment, and ensuring smooth operation of IT systems. This is a 6-month contract role suitable for individuals with basic IT knowledge and a proactive, service-oriented mindset.

Key Responsibilities:

• Provide first-level IT support for desktops, laptops, printers, and other peripherals.
  
  
• Assist in the installation and configuration of operating systems, applications, and software updates.
  
  
• Handle basic network troubleshooting (e.g., internet connectivity, IP conflicts).
  
  
• Support user onboarding/offboarding, including account setups and hardware issuance/returns.
  
  
• Maintain inventory of IT assets and ensure proper tagging and documentation.
  
  
• Log and track support requests through the internal ticketing system.
  
  
• Escalate complex issues to senior IT staff or vendors when necessary.
  
  
• Assist with basic AV and video conferencing setup as needed.
  
  
• Perform other IT administrative tasks as assigned.
  
  

Requirements:

• Nitec, Higher Nitec, or Diploma in Information Technology or related field.
  
  
• 0–1 year of experience in IT support or desktop support roles.
  
  
• Basic knowledge of Windows OS, MS Office, and common IT troubleshooting procedures.
  
  
• Good communication and interpersonal skills.
  
  
• Team player with a willingness to learn and take initiative.
  
  
• Able to commit to the full 6-month contract.
  
  

HOW TO APPLY:

Simply submit your applicationby clicking the ‘Apply link’.

Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335)

EA License No: 08C5248
Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

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