Tech Support/Admin

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology solutions firm in Singapore is seeking a Project and Operations Administrative support to assist Project Managers in overseeing application system operations. The ideal candidate should have over 5 years of experience in project administration, with strong organizational and interpersonal skills. This role involves liaising with various teams, supporting onboarding processes, and managing project documentation. Candidates should possess a degree in business management or a related field and proficiency in Microsoft Office.

Qualifications

• 5+ years of experience in Project Administration or PMO roles preferred in IT.
• Ability to work independently and manage project deliverables.
• Excellent communication skills necessary for cross-functional teamwork.

Responsibilities

• Act as the liaison for Project Managers regarding augmented resources.
• Assist in hiring, onboarding, and offboarding project members.
• Support project documentation and compliance tracking.

Skills

Project administration

Interpersonal skills

Organizational skills

Attention to detail

Analytical skills

Education

Degree in business management or related field

Tools

Microsoft Office Suite

Job description

As a Project and Operations Administrative support of our team, this role is crucial in supporting the Project Managers to maintain effective and efficient application system operations and monitoring across our organization.

The successful candidate will work with cross-functional teams to provide value-added support to make a significant impact on our organization's technology projects and operations.

Key Responsibilities:

• Liaison for Project Manager for augmented resources/interns periodical administration (requisition, timesheet tracking, reflection reports, leave application, etc)
• Support Project Managers to hire and onboard / offboard project team members, Security Clearance, Onboarding/offboarding checklist.
• Assists Project Managers in term of project administration activities such as financials tracker and augmented resources renewal tracker.
• Support Project Managers in Project and Operation Documentations and tracking (including pre-audit preparations for audits).
• Track account and vulnerability compliance status, and incident tracking. Prepare operational statistics, server utilization,n and performance metrics for weekly operations meetings to comply with key risk indicators for
  running projects and operations.

What are we looking for:

• A degree in business management, business administration or a related field.
• 5+ years of experience as a Project Admin/ PMO or related project administrative role, preferably in IT or relevant industries.
• Meticulous with an eye for detail.
• Ability to work independently and assume responsibility for project deliverables.
• Knowledge of organizational effectiveness and operations management.
• Excellent interpersonal and communication skills.
• Excellent organizational skills.
• Proficiency with Microsoft Office (Words, Excel, PowerPoint, etc)
• Good interpersonal, team player, meticulous, analytical, and writing skills