Tech Support/Admin

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company specializing in user experience research is seeking a Tech Support/Admin to provide crucial administrative support to project managers. This role requires a detail-oriented candidate with a degree in business management and at least 5 years of relevant experience, facilitating effective application system operations while working closely with cross-functional teams. The candidate will handle resource administration, project documentation, and compliance tracking, contributing significantly to technology projects and operations.

Qualifications

• 5+ years experience in project administration or PMO roles, preferably in IT.
• Ability to work independently and handle project deliverables.
• Knowledge of organizational effectiveness and operations management.

Responsibilities

• Liaison for Project Manager for resource administration.
• Support Project Managers in hiring, onboarding/offboarding project team members.
• Assist with financial tracking and resource renewal.

Skills

Attention to detail

Interpersonal skills

Communication skills

Organizational skills

Education

Degree in business management, administration or related field

Tools

Microsoft Office

Job description

Join to apply for the Tech Support/Admin role at User Experience Researchers Pte Ltd (Singapore).

About The Tech Support/Admin Role

We are looking for a Tech Support/Admin candidate to join our team. As a Project and Operations Administrative support, this role is crucial in supporting the Project Managers to maintain effective and efficient application system operations and monitoring across our organisation.

The successful candidate will work with cross-functional teams to provide support that significantly impacts our organisation’s technology projects and operations.

Key Responsibilities

• Liaison for Project Manager for resource administration (requisition, timesheet tracking, reflection reports, leave applications, etc.)
• Support Project Managers in hiring, onboarding/offboarding project team members, Security Clearance, and checklists.
• Assist Project Managers with project administration activities such as financial tracking and resource renewal.
• Support documentation and tracking for projects and operations, including audit preparations.
• Track compliance status, incident reports, and prepare operational metrics for weekly meetings.

Requirements

• A degree in business management, administration, or related field.
• 5+ years of experience in project administration or PMO roles, preferably in IT.
• Meticulous with attention to detail.
• Ability to work independently and handle project deliverables.
• Knowledge of organizational effectiveness and operations management.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology