Team Leader - Commercial Banking Cash -

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible benefits

Learning and development opportunities

Community initiatives

Job summary

OCBC Bank Singapore is seeking a Team Leader in Commercial Banking Cash to drive a high-performance sales team focused on corporate account acquisition. You will coach Business Banking Managers, manage pipelines, and ensure rigorous AML and due diligence standards across onboarding processes.

You will collaborate with internal stakeholders and overseas partners to deliver growth initiatives, maintain strong relationships, and guide strategic projects while balancing risk with target-driven

Qualifications

• Proven ability to lead and coach a sales team to achieve KPIs.
• Strong track record in acquiring new corporate/banking customers.
• Experience maintaining high standards in AML and due diligence.

Responsibilities

• Lead and manage a team of Business Banking Managers to achieve team KPIs and targets, with a strong focus on corporate account acquisition
• Monitor individual and team performance, identify performance gaps and drive timely follow-up actions
• Maintain strong oversight of sales pipelines, including lead progression, conversion and business opportunities
• Coach and guide Business Banking Managers on sales management, customer acquisition and due diligence requirements
• Ensure customers onboarded by the team are appropriately screened and meet applicable AML and due diligence requirements
• Build and maintain strong working relationships with internal stakeholders
• Anchor relationships with local and overseas channel partners to strengthen referral flows and support new customer acquisition
• Provide guidance and support in resolving complex customer, onboarding, operational and business issues
• Develop and drive sales strategies and initiatives to improve team performance and business outcomes
• Lead and contribute to business projects, process improvements and other strategic initiatives
• Keep abreast of market developments, customer trends and regulatory requirements relevant to Business Banking
• Foster a collaborative, high-performance culture within the team

Skills

Team leadership

Sales management

Customer acquisition

Stakeholder management

AML & due diligence

Banking knowledge

Education

University degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

As a Team Leader within Commercial Banking Cash (CBC), you will lead a team of Business Banking Managers and play a key role in driving the team’s acquisition performance and overall business objectives.

You will be responsible for achieving team KPIs, managing sales pipelines, coaching and developing your team, and maintaining strong sales and due diligence standards. Beyond day-to-day performance management, you will build strong relationships with internal and external stakeholders, including local and overseas channel partners, and drive business initiatives and projects that support the continued growth of CBC.

How You Succeed

Success in this role comes from combining strong leadership with disciplined sales execution. You will translate business targets into clear priorities for the team, maintain close oversight of performance and pipelines, identify gaps early, and provide timely coaching and guidance to drive results.

You will balance business growth with sound risk and due diligence practices, while building effective partnerships across the Bank and with external stakeholders to createopportunities, resolve issues and enable your team to succeed.

What You Do

• Lead and manage a team of Business Banking Managers to achieve team KPIs and targets, with a strong focus on corporate account acquisition


• Monitor individual and team performance, identify performance gaps and drive timely follow-up actions


• Maintain strong oversight of sales pipelines, including lead progression, conversion and business opportunities


• Coach and guide Business Banking Managers on sales management, customer acquisition and due diligence requirements


• Ensure customers onboarded by the team are appropriately screened and meet applicable AML and due diligence requirements


• Build and maintain strong working relationships with internal stakeholders


• Anchor relationships with local and overseas channel partners to strengthen referral flows and support new customer acquisition


• Provide guidance and support in resolving complex customer, onboarding, operational and business issues


• Develop and drive sales strategies and initiatives to improve team performance and business outcomes


• Lead and contribute to business projects, process improvements and other strategic initiatives


• Keep abreast of market developments, customer trends and regulatory requirements relevant to Business Banking


• Foster a collaborative, high-performance culture within the team

What You Bring

• At least 5 years of experience in the banking and financial services industry, with a strong track record in customer acquisition, preferably within corporate or Business Banking


• A university degree


• Sales management experience, preferably with experience leading or managing a sales team


• Strong leadership and people management skills, with the ability to coach, motivate and develop team members


• Strong interpersonal, communication and stakeholder management skills


• Good understanding of Business Banking products, customer onboarding, AML and due diligence requirements


• Strong sales and pipeline management capabilities, with a focus on delivering business targets


• Ability to build productive relationships with internal stakeholders and external business partners


• Strong initiative and drive, with the ability to work independently as well as collaboratively


• Ability to manage multiple priorities, initiatives and projects effectively


• Dynamic, adaptable and comfortable working in a fast-paced environment


• Results-driven, hands-on and prepared to take ownership of team performance

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.