Team Lead, Workplace Experience

dynaTrace software GmbH; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading software company in Singapore seeks a Team Lead for Workplace Experience to oversee office management across the APAC region. Responsibilities include improving workspace culture, managing events, and ensuring compliance with company policies. Ideal candidates should have over 5 years of relevant experience and strong leadership skills. This role offers a dynamic working environment with opportunities for professional growth.

Benefits

Competitive compensation packages

Professional development opportunities

Collaboration with top cloud providers

Qualifications

• 5+ years of experience in Office Management or similar roles.
• 3+ years of experience in a leadership role.
• Experience working with multicultural teams.

Responsibilities

• Drive associate programs to enhance the company culture.
• Provide outstanding event experiences across office locations.
• Ensure that office supplies and perks are organized.

Skills

Leadership

Communication

Team Collaboration

Organizational Skills

Strategic Thinking

Job description

Your role at Dynatrace

As a Team Lead, Workplace Experience based in Singapore, you will ensure consistency and compliance with company policies while supporting our hybrid team across the APAC region. You will work closely with the global Workplace Experience team to drive exceptional employee experience, fostering a positive and engaging workplace culture that boosts productivity and employee retention. You will be the point of contact for Dynatracers and stakeholders we cooperate across APAC region's serviced offices.

You will drive events and cultural initiatives, oversee the onboarding process, manage facility operations to ensure alignment with Dynatrace's values, and monitor expenditures to ensure cost-effectiveness. Additionally, you will be responsible for improving the work environment and employee satisfaction across the APAC region.

This role involves understanding employee needs to determine what keeps them engaged and productive. It also includes introducing programs that enhance workplace culture, such as wellness initiatives, professional development opportunities, and diversity efforts. Additionally, the liaison serves as a link between employees and management to ensure feedback is heard and addressed. Strategies are customized to fit the unique cultural and business environments of different offices.

Responsibilities:

• Effectively drive associate programs together with the team to reinforce Dynatrace Culture and contribute to a positive and inclusive work environment.

• Provide outstanding event experiences customized to the specific needs of each office location and its community, including remote locations in APAC region, working closely with the global Workplace Experience team

• Make sure that office supplies and perks are ordered and in place and assist with purchase orders in close cooperation with our procurement team.

• Make sure Workplace Experience Information Hub (SharePoint) and other information is relevant and updated

• Create outstanding first-day experience for new team members in the respective offices, including local onboarding presentations and office tours.

• Support visitor management, workshop preparation, and on-site facility services to ensure smooth operations.

• Support and participate in innovative solutions and transformation initiatives in collaboration with the dynamic and innovative global People & Culture team as well as the local office leadership.

What will help you succeed

Qualifications and Skills:

• More than 5 years of experience in Office Management or a similar role in a fast-paced, multicultural, and rapidly changing environment.

• More than 3 years of work experience as a team leader with emphasis on leadership, communication and task completion

• Experience in partnering with teams based in several countries simultaneously, providing comprehensive support, including organization development, growth, and change programs.

• Proven ability to juggle multiple priorities while meeting deadlines.

• Readiness and willingness to take on new responsibilities and drive process improvements.

• An effective team player who exhibits strong collaboration skills in executing tasks and responsibilities.

• Strategic thinker with the ability to anticipate challenges, address issues, and contribute to organizational goals.

• Strong sense of business needs and goals.

• Excellent communication, prioritization, and organizational skills.

• Integrative, empathic, and solution-driven way of thinking.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.