Tea Store Manager

YUE RONG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A modern teahouse in Singapore is looking for a Store Manager to enhance customer experiences and manage daily operations. The ideal candidate has at least 3 years of experience in the F&B industry and a passion for Chinese tea culture. Responsibilities include staff training, guest interaction, and maintaining store aesthetics. Join us and celebrate the art of tea in a premium setting.

Qualifications

• Minimum 3 years of experience as a Store Manager or Assistant Manager in the F&B industry.
• Strong communication and customer service skills.
• Interest in Chinese tea culture and tea preparation skills are a plus.

Responsibilities

• Oversee daily operations and manage staff.
• Greet guests and enhance customer experience.
• Monitor sales targets and provide feedback for improvements.

Skills

Hospitality

Communication

Customer Service

Organizational Skills

Attention to Detail

Job description

About Us

We are a modern teahouse located in a premium shopping mall in central Singapore, committed to offering a high-quality and minimalist tea experience. We believe that service is an art form, and aim to create a moment of calm and elegance inspired by modern aesthetics through attentive and thoughtful hospitality.

Key Responsibilities

This role is a hands-on and service driven role, with frontline service duties and management responsibilities. Ideal for those who enjoy being directly involved in daily operations.

Your responsibilities will include:

• Daily starting up and closing up procedures of the store
• Greet guests, recommend tea and set menus, and communicate our brand philosophy
• Prepare and serve tea, including brewing and presentation
• Maintain cleanliness, organization, and aesthetic appeal of the store
• Train and manage new staff on service procedures and brand values
• Monitor sales targets and submit weekly feedback and improvement suggestions
• Coordinate guest reservations and premium service experiences
• Ensuring the tea space is inviting, serene, and reflective of our brand ethos.

Requirements

• Minimum 3 years of experience as a Store Manager or Assistant Manager in the F&B industry (café/teahouse preferred)
• Passion for hospitality, strong communication and customer service skills
• Interest in Chinese tea culture; tea preparation skills are a plus
• Singapore Citizens or Permanent Residents preferred
• A deep passion for tea and a comprehensive understanding of its varieties and brewing techniques is a bonus
• Strong organisational skills and attention to detail.

Join us at Golden Seed and be part of a team that celebrates the art of tea and fosters a community of growth.