TCS Service Technician | Car provided

Borr Drilling; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in the industrial sector is seeking a Technical Support Specialist based in Singapore. The role involves delivering on-site support, assisting with installations, and providing training to customers. Candidates should have a diploma or degree in Mechanical Engineering and experience in technical support roles, particularly with dosing pumps or industrial equipment. Strong troubleshooting and communication skills are essential, along with the ability to manage multiple tasks under pressure.

Qualifications

• 3-5 years in a technical support role, ideally in dosing pumps or industrial equipment.
• Ability to manage multiple tasks independently in high-pressure environments.
• Proficient in documentation and report writing.

Responsibilities

• Deliver on-site technical service and support to resolve customer issues efficiently.
• Assist in product installations, rollouts, troubleshooting, and maintenance.
• Provide technical advice and training to customers and internal teams.

Skills

Troubleshooting

Communication

Customer Service

Education

Diploma or Degree in Mechanical Engineering

Job description

Key Responsibilities:

• Deliver on-site technical service and support to resolve customer issues efficiently.
• Assist in product installations, rollouts, troubleshooting, and maintenance.
• Provide technical advice and training to customers and internal teams.
• Collaborate with Sales and Project teams on proposals, solution design, and customer requirements.
• Support product testing, configuration, and application problem-solving.
• Create technical drawings, documentation, and BOMs.
• Conduct internal and external technical trainings and seminars.
• Maintain spare parts inventory and plan service activities.
• Travel up to 75% for customer support.

Requirements:

• Diploma or Degree in Mechanical Engineering or equivalent experience.
• 3–5 years in a technical support role, ideally in dosing pumps or industrial equipment.
• Strong troubleshooting, communication, and customer service skills.
• Ability to manage multiple tasks independently in high-pressure environments.
• Proficient in documentation and report writing.