TCM Manager

OCEAN TCM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading TCM retail company in Singapore is seeking a store manager to oversee daily operations, motivate sales teams, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in TCM, is proficient in English and Chinese, and has good team-working skills. Additional perks include a flexible schedule and a friendly working environment.

Benefits

Flexible schedule

Friendly working environment

Qualifications

• At least 2 years of experience in TCM or relevant health product.
• Proficiency in English and Chinese.
• Good personality and work well with the team.

Responsibilities

• Oversee daily operations of the store.
• Ensure store compliance with health and safety regulations.
• Monitor inventory levels and order new items upon low stocks.

Skills

Sales management

Team motivation

Customer service

Communication skills

Basic IT knowledge

Job description

Roles & Responsibilities

We are looking for a store manager, who is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. The duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.

Job Highlights

• Flexible schedule
• Friendly working environment

Job Duties

• Deliver excellent service to ensure customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items upon low stocks.
• Dispense Traditional Chinese Medicine.
• Answering Phone calls and appointment bookings.

Job Requirements

• Singaporean or PRs
• Basic IT knowledge
• Good personality and work well with the team
• Proficiency in English and Chinese
• At least 2 years of experience in TCM or relevant health product

Additional Considerations

• Experienced in sales management roles
• Fluent in other languages such as Malay or Chinese dialects