Tapestry SAP OTC Manager

Tapestry; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Tapestry is seeking a motivated SAP Order-to-Cash Manager to lead digital transformation initiatives across Asia. This role demands deep SAP S/4HANA expertise and innovative leadership to deliver customer-centric solutions.

The ideal candidate will enhance end-to-end OTC process excellence, driving integration across various SAP platforms and utilizing AI-enabled capabilities for business improvement.

Join us on a global transformation journey powered by modern retail technologies!

Qualifications

• 8+ years SAP SD/CAR experience.
• Proven SAP implementation and rollout leadership.
• Strong troubleshooting and root-cause analysis skills.

Responsibilities

• Lead design, configuration, implementation of SAP Order-to-Cash solutions.
• Drive end-to-end integration across SAP S/4HANA and external platforms.
• Manage testing, deployment, hypercare and continuous improvement activities.

Skills

SAP SD/CAR experience

S/4HANA integration expertise

Troubleshooting skills

Stakeholder management skills

AI-enabled business solutions

Job description

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Position Summary

We are seeking a highly motivated SAP Order-to-Cash Manager to lead digital transformation initiatives across Asia markets. This role combines deep SAP S/4HANA expertise, innovation leadership, and business partnership capabilities to deliver scalable, intelligent, and customer‑centric solutions. The successful candidate will drive end-to-end OTC process excellence, lead complex integrations across SAP and retail platforms, champion AI‑enabled business capabilities, and collaborate closely with business and technology stakeholders to accelerate operational efficiency and business growth.

Key Responsibilities

• Lead design, configuration, implementation and optimization of SAP Order‑to‑Cash solutions across multiple markets.
• Partner with business stakeholders to identify pain points and deliver innovative, scalable solutions.
• Drive end‑to‑end integration across SAP S/4HANA, CAR, OMS, POS, WMS, EDI, APIs and external platforms.
• Leverage AI‑enabled capabilities, intelligent automation and predictive analytics to improve OTC processes.
• Lead resolution of complex cross‑system integration and data consistency issues.
• Collaborate with development teams on enhancements, debugging, performance tuning and technical design.
• Manage testing, deployment, hypercare and continuous improvement activities.
• Provide leadership, mentoring and stakeholder management across regional and global teams.

Required Qualifications

• 8+ years SAP SD/CAR experience
• Proven SAP implementation and rollout leadership
• Strong S/4HANA integration expertise across retail ecosystems
• Experience driving cross‑functional transformation initiatives
• Strong troubleshooting, root‑cause analysis and stakeholder management skills
• Experience with automation and AI‑enabled business solutions preferred
• Ability to work effectively within global COE and matrix organizations

Why Join Us?

Be part of a global transformation journey powered by SAP S/4HANA, AI and modern retail technologies.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.