T&T Senior Consultant - ServiceNow - PH & KL

Deloitte PLT; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading global consulting firm is seeking a Senior Consultant specializing in ServiceNow to promote internal growth and educate clients. The role requires at least 5 years of experience in ServiceNow automation, strong leadership abilities, and the capacity to build technical relationships. Candidates should possess relevant certifications and be willing to travel for projects. This position offers a chance to work in a dynamic environment focused on impactful solutions.

Qualifications

• 5+ years’ experience in Design and Implementation of ServiceNow Automation Platform.
• Demonstrated leadership and teamwork within or outside a work setting.
• Strong passion for consulting and ability to travel for projects.

Responsibilities

• Promote ServiceNow internally to drive growth.
• Educate customers on the value proposition of ServiceNow.
• Build relationships with technical individuals within customers.

Skills

ServiceNow Architecture

Interpersonal and communication skills

Problem-solving ability

Leadership

Teamwork

Education

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist (ITSM or other modules)

Tools

ServiceNow

Job description

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T&T Senior Consultant - ServiceNow - PH & KL

Date: 4 Sept 2025

Service Line / Portfolios: Enterprise Technology & Performance

Location:

Manila, PH Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, andWorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

• Promote ServiceNow internally to sales and delivery teams to drive growth.
• Be the go to person for ServiceNow Architecture. You should have a deep understanding of services offered on ServiceNow platforms and understand how to use them together to build complex solutions.
• Educate customers of all sizes on the value proposition of ServiceNow and participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Capture and share best-practice knowledge amongst the solutions architect community.
• Build deep relationships with senior technical individuals within customers to enable them to be ServiceNow advocates.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.

Requirements:

• 5+ years’ experience in Design and Implementation of ServiceNow Automation Platform
• Team player with effective interpersonal and communication skills
• Demonstrated leadership and teamwork within or outside a work setting
• Exceptional problem-solving ability. Logical reasoning, creative thinking, comfort with numbers, and the ability to untangle complex issues
• Strong passion for consulting, ability to adapt and cope in a fast pace, challenging work hours and environment :
• Willingness to work outside of office base as project needs require
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

To be successful in this role, you should have the following key experience and capabilities:

• Minimum
• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist (ITSM or other modules)
• Nice to have
• ServiceNow Certified Application Developer
• ServiceNow Discovery

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID: 109567

In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.