Systems Manager -Business Analysis/ IT Application (WMS/JDA) - Up to $9500

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in logistics is seeking a Systems Manager for Business Analysis and IT Applications with experience in JDA or similar WMS systems. The successful candidate will lead a team to ensure effective project delivery, manage client communication, and optimize business processes. With a competitive salary package of up to $9500, this permanent position offers an opportunity to work in a dynamic environment.

Benefits

Medical

Dental

AWS

Qualifications

• 10+ years cross functional business experience.
• Experience with JDA or similar WMS systems.
• Strong project management and team management skills.

Responsibilities

• Lead teams of system super users and data analysts.
• Coordinate IT issue resolution and serve as communication link.
• Gather business analysis and set up project structures.

Skills

Business Analysis

IT Applications Development

Logistics

Supply Chain Solutions

Project Management

Team Management

Customer Expectations Management

WMS Systems (JDA or similar)

Job description

• Position: Systems Manager -Business Analysis/ IT Application (WMS/JDA)
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $9500 + AWS + Medical + Dental
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Lead a team of system super users,data analyst and customer advocacy team (CAT).
• Develop team and balance workload.
• Intake calls and correspondence from clients, operations or technical support. Research issuesand coordinate IT issue resolution with product development, operations, tech support, and/or the client.
• Serve as central communications link to all stakeholders on projects.
• Attend IT/Client Coordination Meetings.
• Maintain account-specific action lists.
• Gather business analysis & requirements.
• Set up Work Breakdown Structures for the projects.
• Develop test plans and coordinate software testing efforts
• Ensure team delivers project timely and adequate reporting.
• Participate in technical consultations, training, town hall meetings and various administrative functions.
• Expected to perform any other tasks as deemed necessary by management.
• Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner.
• Collaborates with and supports other members of the company
• Provide support to team members and be point of escalation for day-to-day running of the WMS, TMS or other system support and configuration as needed
• Triage Critical System outages and co-ordinate system down-times as appropriate.
• Perform Business Processes Review as needed.

Requirements:

• JDA or similar WMS system experience is a must.
• 10+ years of cross functional business experience including business analysis, IT applications development, logistics and/or supply chain solutions, and project management.
• Managing team
• Experience managing customer expectations.

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